Closing Team Leader

Target • Mebane, NC

6d • $21 - $35

About The Position

The Closing Team Leader leads the store’s closing team to maintain momentum from the day’s work, care for guests through closing, and execute closing routines. The role supports a guest-first culture, store sales and profitability, efficient workload execution, and effective partnerships across store teams. It also develops and coaches team members, supports store operations and safety, and helps prepare departments and the store for the next day.

This is a full-time role, though hours are not guaranteed to reach 40 per week and may fluctuate with business needs. The schedule is flexible and may include nights, weekends, holidays, and peak shopping times. The position is active and physically demanding, requiring mobility throughout a shift, work in varying environmental conditions for some duties, and frequent handling or movement of merchandise weighing up to 44 pounds.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Model, train, and coach service expectations to prioritize the guest experience and deliver the service standard.
• Understand how each business area contributes to sales growth and total store profitability.
• Execute onboarding and learning best practices, identify skill gaps, and develop team members through coaching and interactions.
• Problem solve and prioritize across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using daily check-ins, check-outs, and meetings as connection points.
• Support store operations by viewing the store through the guest’s perspective, establishing routines, and ensuring departments are zoned, in stock, signed, and labeled appropriately.
• Use business planning tools to communicate priorities and business updates to store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support onboarding and learning, and help close skill gaps through development, coaching, and team member interactions.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, reinforcing safety expectations, assisting with incident response, and reporting and investigating injuries accurately and promptly.
• Model welcoming guest interactions, including greeting guests, engaging with them when they need assistance, and helping solve their needs.
• Thank guests and let them know Target is glad they chose to shop there.
• Model physical security processes to enhance the in-store security culture.
• Support storewide merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services such as order pickup, Drive-Up orders, and Drive-Up returns while maintaining compliance, including with applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED