Closing Team Leader

Target • Sevierville, TN

2d • Onsite

About The Position

The Closing Team Leader continues the store team’s momentum at the end of the day, ensuring guests are cared for until the store closes and that closing routines set the store up for success the next day. The role helps build a guest-first culture, drives store sales and profitability, fosters business partnerships across the store, and improves workload efficiency through coaching and leadership. The position involves flexible hours, including nights, weekends, holidays, and peak shopping times. It is full-time, though weekly hours are not guaranteed to be 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Promote inclusivity by valuing diverse perspectives, acting authentically and respectfully, and creating equitable experiences.
• Model, train, and coach service expectations to prioritize the guest experience.
• Understand how each area contributes to sales growth and total store profitability.
• Lead execution of onboarding, learning, and best practices; identify and address skill gaps through coaching and development.
• Problem-solve and prioritize across business areas to execute store strategies and meet sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders on sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by establishing consistent routines and helping ensure departments are zoned, in stock, signed, and labeled appropriately.
• Use business planning tools to communicate priorities and business updates to store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support onboarding and learning, and help close skill gaps through development, coaching, and team interactions.
• Help establish clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Model safe behaviors, recognize them, identify and correct hazards, enforce safety expectations, assist with incident response, and report and investigate injuries accurately and promptly.
• Create a welcoming experience by greeting guests, engaging with them when they need assistance, helping address their needs, and thanking them for shopping at Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services including order pickup, Drive Up orders, and Drive Up returns, while maintaining compliance with applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED