Closing Team Leader

Target • Vestal, NY

2d

About The Position

The Closing Team Leader carries the store’s daytime momentum through closing, ensuring guests receive support until the store closes and that closing routines set the store up for success the next day. The role prioritizes the guest experience, supports sales and profitability goals, and partners with leaders across the store. It offers experience in guest service, building a guest-first culture, driving storewide sales and profitability, developing business partnerships, improving workload efficiency, leading closing routines, and coaching team members.

This is a full-time position, although hours are not guaranteed to reach 40 each week and may vary with business needs. The schedule is flexible and may include nights, weekends, holidays, and other peak shopping times. The role is active and physically demanding, includes moving around for the duration of a shift, and may involve exposure to varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; schedule may include nights, weekends, holidays, and other peak shopping times.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive Up and carryout.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Model, train, and coach service expectations to deliver a guest-first service culture.
• Understand how each area contributes to sales growth and total store profitability.
• Lead team onboarding and learning, execute best practices, and help close skill gaps through development, coaching, and team interactions.
• Problem-solve and prioritize across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by viewing the store through the guest’s perspective, establishing consistent routines, and ensuring departments are zoned, in stock, signed, and labeled appropriately.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, reinforcing safety expectations, assisting with incident response, and reporting and investigating injuries promptly and accurately.
• Model welcoming guest interactions, assist guests with their needs, and thank them for shopping at Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services such as order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED