Closing Team Leader

Target • Sevierville, TN

4d • $22 - $37 • Onsite

About The Position

The Closing Team Leader leads the store’s closing team to maintain guest service and complete closing routines, carrying forward the day’s work and preparing the store for the next day. The role supports sales growth and profitability, builds a guest-first culture, develops and coaches team members, and partners with store leaders to deliver business results. The leader also helps ensure safe, secure, and compliant operations, including physical security, merchandise protection, emergency response, and guest services such as order pickup and Drive Up. This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule and reliable, prompt attendance; shifts may include nights, weekends, holidays, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Demonstrate inclusivity and create equitable experiences by valuing diverse voices and approaches and treating others authentically and respectfully.
• Model, train, and coach service expectations to prioritize the guest experience and build a guest-first culture.
• Understand how store areas contribute to sales growth and total store profitability.
• Execute onboarding and learning best practices and close skill gaps through development, coaching, and team interactions.
• Problem-solve and prioritize across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by establishing consistent routines and ensuring departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support onboarding and learning, establish clear goals and expectations with leaders, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes, and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these expectations.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries accurately and promptly.
• Model welcoming guest interactions, help guests with their needs, and thank them for choosing Target.
• Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support Order Pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED