Closing Team Leader - Easton, PA

Target • Easton, PA

19d • $22 - $37 • Onsite

About The Position

The Closing Team Leader leads the store’s closing team, maintaining guest service and store standards through closing routines. The role focuses on creating a guest-first culture, contributing to store sales and profitability, building effective business partnerships, and improving workload efficiency through coaching and team development. The leader collaborates with store leadership to carry out business strategies, support operations, manage team performance, and prepare departments for the next day. The position also includes key-carrier responsibilities, safety and security practices, emergency and compliance response, and support for guest services such as order pickup and Drive Up. This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, and to manage and prioritize workload independently.
• Welcoming and helpful attitude toward guests and team members; effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule, including nights, weekends, holidays, and other peak shopping times, and reliable, prompt attendance.
• Ability to work in varying temperatures, humidity, and other elements during duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity and model a service culture that prioritizes the guest experience; train and coach team members on service expectations.
• Understand how each area contributes to sales growth and total store profitability, and take action to achieve performance goals.
• Lead onboarding, learning, coaching, and development to close team members’ skill gaps and execute best practices.
• Problem-solve and prioritize across business areas to execute store strategies and achieve sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining guest-focused routines and ensuring departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and business updates with store leadership.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes; address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries promptly and accurately.
• Model welcoming guest interactions, assist guests with their needs, and thank them for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED