Closing Team Leader

Target • Bethel, CT

1d • $25 - $43

About The Position

The Closing Team Leader leads the store’s closing routines, maintaining momentum from the day’s work and caring for guests through closing. The role promotes a guest-first service culture, supports sales growth and profitability, and partners with leaders and team members across the store to meet business goals. It also includes developing and coaching team members, supporting store operations, and ensuring safety, security, and compliance.

This is a full-time role, though hours are not guaranteed to be 40 per week and may fluctuate with business needs. The schedule is flexible and may include nights, weekends, holidays, and peak shopping times. The work is fast-paced, active, and physically demanding, involving mobility throughout a shift, ladder use, merchandise handling, and exposure to varying temperatures and other elements during certain duties.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 44 pounds without assistance.
• Flexible schedule and reliable, prompt attendance; schedule may include nights, weekends, holidays, and peak shopping times.
• Ability to remain mobile throughout a scheduled shift, which may vary in length.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Demonstrate inclusivity and create equitable experiences for guests and team members.
• Model, train, and coach service expectations to deliver a guest-first experience.
• Understand how each area contributes to sales growth and total store profitability.
• Lead onboarding, learning, development, coaching, and team interactions to close skill gaps.
• Prioritize and problem-solve across business areas to execute store strategies and achieve sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders about sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by establishing routines and ensuring departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, supporting incident response, and timely and accurately reporting and investigating injuries.
• Model welcoming guest interactions, including greeting guests, assisting with their needs, and thanking them for shopping at Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders and returns, and related compliance, including laws concerning adult beverages.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED