Closing Team Leader - Easton, PA

Target • Easton, PA

13d • Onsite

About The Position

The Closing Team Leader leads the store’s closing team, maintaining guest service through closing and ensuring the store finishes the day successfully. The role focuses on guest experience, sales and profitability, storewide workload, closing routines, team development, safety, security, and compliance. The leader partners with store leadership to prioritize work and achieve business results, while coaching team members and helping prepare departments for the next day.

This is a full-time role with hours that depend on business needs and may fluctuate; it does not guarantee 40 hours per week. The work schedule is flexible and may include nights, weekends, holidays, and peak shopping periods. The role is physically active and may involve exposure to varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building, interpret instructions and information, and accurately handle cash register operations as needed.
• Ability to climb ladders and scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, holidays, and other peak shopping times; reliable and prompt attendance.
• Ability to remain mobile for the duration of a scheduled shift, which may vary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Previous retail experience is preferred but not required.

Nice To Haves

• Previous retail experience.

Responsibilities

• Demonstrate inclusivity and model a service culture that prioritizes the guest experience.
• Model, train, and coach team members on service standards, onboarding, learning, and best practices; identify and help close skill gaps.
• Understand how store areas contribute to sales growth and total-store profitability.
• Prioritize and problem-solve across business areas to execute store strategies and achieve sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders regarding sales performance and workload, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining consistent routines and helping ensure departments are zoned, in stock, signed, and labeled for the next day.
• Use business planning tools to share priorities and updates with store leadership.
• Take action to achieve performance goals, evaluate candidates for open positions, and develop a guest-centric team.
• Support leaders in setting clear expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes and address store emergency and compliance needs.
• Model and uphold ethical conduct, safety, and compliance; recognize safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries accurately and promptly.
• Model welcoming guest interactions, provide assistance, help solve guest needs, and thank guests for shopping at Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support guest services such as order pickup, Drive Up orders, and Drive Up returns, while complying with applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance benefits.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Other financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED