Closing Team Leader (Germantown, TN)

Target • Germantown, TN

1d • Onsite

About The Position

The Closing Team Leader leads the store’s closing team, carrying the day’s momentum through closing and ensuring guests receive a positive experience until the store closes. The role focuses on guest service, sales and profitability, effective storewide partnerships, workload efficiency, and coaching team members through closing routines. The leader supports store operations, helps prepare departments for the next day, and works to achieve business results and store sales goals while prioritizing the guest experience.

This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate according to business needs. The schedule is flexible and may include nights, weekends, holidays, and peak shopping times. The work is active and physically demanding, with mobility required for the duration of shifts and exposure to varying temperatures, humidity, and other elements during some duties. The starting pay range is $21.25–$23.25 per hour; the full pay range is $21.25–$36.15 per hour. Pay depends on factors including labor market and, in some cases, education, work experience, and certifications.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible schedule and reliable, prompt attendance; schedule may include nights, weekends, and holidays.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing some duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Demonstrate inclusivity, authenticity, respect, and equitable experiences for team members and guests.
• Model, train, and coach service expectations to prioritize the guest experience and foster a guest-first culture.
• Understand and contribute to sales growth and total store profitability.
• Lead the execution of onboarding, learning, and best practices; identify skill gaps and support team member development through coaching and interactions.
• Prioritize and problem-solve across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders on sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by establishing consistent routines and ensuring departments are zoned, in stock, and appropriately signed and labeled for the next day.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals; evaluate candidates for open positions and develop a guest-centric team.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes, and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, responding to incidents, and reporting and investigating injuries promptly and accurately.
• Model welcoming guest interactions, help guests with their needs, and thank them for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED