Closing Team Leader (Germantown, TN)

Target • Germantown, TN

3d • $21 - $36 • Onsite

About The Position

The Closing Team Leader leads the store’s closing team to maintain a guest-first culture, complete closing routines, and support store sales and profitability. The role involves partnering with store leaders, coaching and developing team members, prioritizing work across business areas, and setting departments up for success the next day. It also supports store operations, safety, security, compliance, and guest services. This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise weighing up to 44 pounds without assistance.
• Flexible schedule, including nights, weekends, holidays, and other peak shopping times, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches and creating equitable experiences.
• Model, train, and coach team members to deliver guest-service expectations and a guest-first culture.
• Understand how each area contributes to sales growth and total store profitability.
• Lead onboarding, learning, development, and coaching to help close team members’ skill gaps.
• Prioritize across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders about sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by establishing consistent routines and ensuring departments are zoned, in stock, signed, and labeled appropriately.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Lead safety practices by recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, and reporting and investigating injuries accurately and promptly.
• Model welcoming guest interactions, help guests with their needs, and thank them for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up, and Drive Up Returns while maintaining compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance and other health programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED