Closing Team Leader

Target • Turnersville, NJ

1d • $25 - $42

About The Position

The Closing Team Leader leads the store’s closing team to finish the day’s work, serve guests through closing time, and carry out closing routines. The role focuses on guest-first service, storewide sales and profitability, workload efficiency, team development, and collaboration with store leaders. The position offers experience in building a guest-first culture, driving sales results, developing business partnerships, and coaching team members across the store.

The leader helps execute store strategies and sales goals, keeps departments ready for the next day, supports hiring and onboarding, and holds team members accountable to expectations. As a key carrier, the role follows safety, security, and compliance processes and addresses store emergencies. Closing Team Leaders also model welcoming guest interactions and support guest services such as order pickup, Drive Up orders, and returns.

This is a full-time role, though hours are not guaranteed to be 40 per week and may fluctuate based on business needs. The work schedule is flexible and may include nights, weekends, holidays, and peak shopping times. The job is fast-paced, physically active, and requires mobility throughout shifts, access to all areas of the building, ladder use, and frequent handling or movement of merchandise weighing up to 44 pounds without assistance.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without assistance.
• Flexible schedule and reliable, prompt attendance; may include nights, weekends, holidays, and peak shopping times.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience preferred, but not required.

Responsibilities

• Demonstrate inclusivity, respect diverse perspectives, and create equitable experiences.
• Model, train, and coach service expectations to prioritize the guest experience.
• Understand how each area contributes to sales growth and total store profitability.
• Lead execution of onboarding and learning best practices and help close skill gaps through coaching and team interactions.
• Problem-solve and prioritize across business areas to execute store strategies and achieve sales goals while prioritizing the guest experience.
• Communicate and collaborate with leaders on sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by maintaining consistent routines and ensuring departments are zoned, in stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding and learning, and help close skill gaps through development, coaching, and team interactions.
• Support leaders in setting clear goals and expectations, holding team members accountable, and sharing performance feedback as needed.
• As a key carrier, follow safe and secure training and processes.
• Address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Model safe behaviors, recognize safe practices, identify and correct hazards, assist with incident response, and report and investigate injuries accurately and promptly.
• Model welcoming guest interactions, including greeting guests while completing daily tasks, helping with guest needs, and thanking guests for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including compliance with adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits are referenced at the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED