Closing Team Leader

Target • Harker Heights, TX

1d • Onsite

About The Position

The Closing Team Leader guides the store’s closing team in maintaining guest service, executing closing routines, and preparing the store for the next day. The role supports store sales and profitability, develops team members, and works with store leadership to deliver business results while prioritizing the guest experience. It includes supporting store operations, safety and security, compliance, and guest services. The role is full-time, although weekly hours are not guaranteed to be 40 and may fluctuate with business needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to access all areas of the building to respond to guest or team member issues and interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders and efficiently and safely scan, handle, and move merchandise, including frequently lifting or moving items up to 44 pounds without additional assistance.
• Flexible schedule, including nights, weekends, holidays, and other peak shopping times, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Promote inclusivity by valuing diverse voices and approaches, acting authentically and respectfully, and creating equitable experiences.
• Model, train, and coach service expectations to deliver a guest-first experience.
• Understand how each area contributes to sales growth and total-store profitability.
• Lead execution of onboarding and learning best practices, and address skill gaps through development, coaching, and team interactions.
• Problem-solve and prioritize across business areas to execute store strategies and achieve business results and sales goals while prioritizing the guest experience.
• Support leaders through communication and collaboration to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
• Support store operations by viewing the store through the guest’s perspective, establishing routines, and ensuring departments are zoned, in stock, signed, and labeled appropriately.
• Use business planning tools to communicate priorities and business updates to store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding and learning, and help close skill gaps through development, coaching, and team interactions.
• Help establish clear goals and expectations, hold team members accountable, and share performance feedback with leaders as needed.
• As a key carrier, follow safe and secure training and processes and address store emergency and compliance needs.
• Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, reinforcing safety expectations, assisting with incident response, and reporting and investigating injuries promptly and accurately.
• Model welcoming guest interactions, help guests with their needs, and thank them for choosing Target.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Support order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including with federal, state, and local adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED