Closing Team Leader

Target•Harker Heights, TX
•$21 - $35•Onsite

About The Position

The Closing Team Leader leads closing routines and supports storewide business results while ensuring guests receive a welcoming, service-focused experience. The role involves partnering with store leaders, developing and coaching team members, prioritizing work across business areas, and preparing departments and the store for success the next day. The position also supports store operations, safety, security, compliance, and guest services, including order pickup, Drive Up, and returns. This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
  • Flexible schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Demonstrate inclusivity, value diverse perspectives, and create equitable experiences.
  • Model, train, and coach service expectations to prioritize the guest experience and build a guest-first culture.
  • Understand and support sales growth and store profitability goals.
  • Lead closing routines and execute best practices for onboarding, learning, development, and coaching.
  • Problem-solve and prioritize across business areas to execute store strategies and achieve business results and sales goals.
  • Communicate and collaborate with leaders to influence sales performance and workload deliverables, using check-ins, check-outs, and meetings as connection points.
  • Support store operations by establishing consistent routines and ensuring departments are zoned, in stock, signed, and labeled appropriately.
  • Use business planning tools to share priorities and updates with store leadership.
  • Take action to achieve performance goals and evaluate candidates for open positions.
  • Support onboarding and learning, identify skill gaps, and develop team members through coaching and interactions.
  • Help establish clear goals and expectations, hold team members accountable, and share performance feedback with leaders.
  • Follow safe and secure processes as a key carrier and address store emergency and compliance needs.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
  • Promote a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, and reporting and investigating injuries promptly and accurately.
  • Model welcoming guest interactions, help guests with their needs, and thank them for choosing Target.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
  • Support guest services such as order pickup, Drive Up orders, and Drive Up returns while maintaining compliance, including with adult beverage laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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