Closing Manager

Smithfield•Warsaw, NC

About The Position

The Closing Manager is an experienced restaurant leader responsible for leading the closing shift five days per week. Shifts start between 2 p.m. and 5 p.m. and include Friday, Saturday, and Sunday. The restaurant closes at 10 p.m. Sunday through Thursday and at 11 p.m. Friday and Saturday. The role is scheduled for 40 hours per week or possibly slightly more, with overtime hours available for top performers. The manager maintains high standards for operational execution and nightly shutdown, advocates for guests, and leads hands-on to deliver excellent food, value, and customer service. This position requires tasting and handling all menu items, standing for extended periods, and lifting up to 50 pounds from the ground.

Requirements

Experienced restaurant leader.
Current or very recent experience with drive-thru operations.
High standards of operational execution and nightly shutdown.
Guest-focused approach and commitment to resolving guest dissatisfaction.
Hands-on leadership style.
Upbeat personality.
Solid communication skills and professional appearance.
Standard-driven approach to food, value, and customer service.
Ability to taste and handle all menu items.
Ability to stand for extended periods.
Ability to lift 50 pounds from the ground.

Responsibilities

Lead restaurant closing shifts five days per week, including Friday, Saturday, and Sunday.
Maintain high standards of operational execution and nightly shutdown.
Advocate for guests and work to ensure no guest leaves unhappy.
Lead hands-on and uphold standards for food, value, and customer service.
Taste and handle all menu items.