Closing Manager

Smithfield•Garner, NC

About The Position

The Closing Manager leads restaurant operations during the closing shift, working five days per week and starting between 2 p.m. and 5 p.m. Friday, Saturday, and Sunday are expected shifts. The restaurant closes at 10 p.m. Sunday through Thursday and 11 p.m. Friday and Saturday. The role is expected to work 40 hours per week or slightly more, with overtime hours available for top performers. The manager is responsible for high standards of operational execution and nightly shutdown, while advocating for guests and delivering fantastic food, value, and customer service. This is a hands-on leadership role requiring an upbeat personality, solid communication skills, and a professional appearance. The manager must be able to taste and handle all menu items and meet the physical demands of standing for extended periods and lifting 50 pounds from the ground up.

Requirements

  • Experience as a restaurant leader.
  • Current or very recent experience with drive-thru operations.
  • High standards of operational execution and nightly shutdown.
  • Hands-on leadership style.
  • Upbeat personality.
  • Solid communication skills.
  • Professional appearance.
  • Standard-driven approach to food, value, and customer service.
  • Ability to taste and handle all menu items.
  • Ability to be on your feet for extended periods.
  • Ability to lift 50 pounds from the ground up.

Responsibilities

  • Lead restaurant operations during the closing shift.
  • Maintain high standards of operational execution and nightly shutdown.
  • Advocate for guests and work to ensure no guest leaves unhappy.
  • Deliver fantastic food, value, and customer service.
  • Taste and handle all menu items.

Benefits

  • Benefits available after six months of service, with a company contribution.
  • Paid vacation.
  • High-quality products and well-maintained facilities.
  • Equipment is repaired by the company.
  • Overtime hours available for top performers.
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