Clinique Counter Manager - Full Time

Belk•Shreveport, LA

About The Position

The Beauty Counter Manager drives personal and team results within an assigned brand, building personalized client relationships and sharing enthusiasm for cosmetic, beauty, and fragrance trends. The role uses engaging selling behaviors and strategies to enhance the customer experience and executes promotions, special events, and customer outreach initiatives. The position calls for competitive drive and entrepreneurial confidence in a fast-paced commission environment. It is an hourly position with monthly bonus eligibility.

Requirements

At least 1 year of retail experience and dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely and effective decisions that support team and business success.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

Take ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Create memorable store experiences by building relationships with team members, vendors, customers, and the community.
Lead the team in providing excellent customer service, driving sales, achieving goals, and executing promotions, special events, and customer outreach.
Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and customer service.
Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends; encourage repeat client interactions.
Support onboarding, teaching opportunities, and continued associate learning. Meet with Beauty Advisors individually and as a team to review goals and performance results.
Keep associates informed and confident about available inventory and assortment; use clienteling tools and technology to support personalized omnichannel experiences.
Support store fulfillment in designated areas by accurately and efficiently executing omni processes.
Support merchandising, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards, following vendor and company directives.
Partner with store leaders to align team schedules with business needs, traffic plans, and event strategies.
Adapt tactics and priorities in response to changing business circumstances.
Lead shortage control and inventory accuracy in designated areas by completing price changes, product transfers, and damaged-item processing on time.
Promote team knowledge of inventory management, asset protection procedures, and safety guidelines.