Clinical Technician

Midwest Vision Partners•Bloomfield Hills, MI
•Onsite

About The Position

The Ophthalmic Technician participates in patient care in a clinic setting. The technician greets patients, explains what to expect during appointments, escorts patients to exam rooms, and performs diagnostic ophthalmic tests and procedures before the physician sees them, including visual acuity, tonometry, and lensometry. The technician documents information and updates patient charts accurately and helps maintain the clinic environment, including sterilization and cleaning.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license and ability to drive a motor vehicle.
  • Ability to stand or sit for extended periods of time and lift up to 50 pounds.

Nice To Haves

  • Electronic Medical Records (EMR) experience.
  • Knowledge of medical terminology.
  • Proficiency in all OT I and OT II duties and more than two years of experience.
  • Typically three to five or more years of experience.
  • Eligibility for COA, COT, or COMT.

Responsibilities

  • Gather patient information and enter it into the electronic medical records system.
  • Explain what to expect during visits and communicate delays or other changes to patients.
  • Document patients’ chief complaints, present illnesses, and past medical histories.
  • Record information in the EMR according to established standards and physician requirements.
  • Conduct tests and measure eye muscle function, pupil size, and pupil reactivity.
  • Apply drops to anesthetize, dilate, or medicate eyes.
  • Assist with minor surgery procedures, intraocular injections, and laser treatments, including preparing patients for sterile procedures.
  • Educate patients on medication administration and pre- and post-operative instructions as directed by physicians.
  • Scribe for physicians.
  • Safeguard medical records and confidential patient information, complete diagnostic and procedure coding, and follow HIPAA requirements.
  • Use problem-solving skills to respectfully and efficiently de-escalate dissatisfied patients.
  • Maintain basic knowledge of eye anatomy, disease, symptoms, and ocular medications.
  • Stay current with technologies and medications and answer general patient questions.
  • Assist team members and complete other special projects as requested.
  • Maintain the clinic environment, including sterilization and cleaning.

Benefits

  • Competitive wages.
  • Medical, dental, life, and short- and long-term disability insurance.
  • Paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • Uniform reimbursement.
  • Inspirational culture.
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