Clinical Tech. (Medical Assistant)

Fast Pace Health • Franklin, KY

9d

About The Position

Clinical Techs provide clinical and administrative support for patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide compassionate, responsive patient service and communicate effectively with patients and team members. The role includes clinical duties, office and clerical support, and assistance with telehealth services. Depending on level, the position may also include administrative duties such as scheduling, ordering, and training. Fast Pace Health describes opportunities for mentoring, growth in clinical competencies, and career development, and offers competitive compensation and benefits.

Requirements

• High school diploma or equivalent.
• At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred; clinic experience, preferably in urgent care, is also preferred.
• A current CPR license is required for the listed qualification levels.
• A current, active, verifiable license or certification in good standing is required where applicable.
• TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the state.
• Level 2: Certified MA, EMT, or Paramedic with current CPR and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
• Level 3: Certified MA, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• Level 4: Certified MA, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.

Nice To Haves

• Graduation from an accredited Medical Assistant school is strongly preferred.
• At least one year of experience as a certified Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care, is preferred.
• Level 1 qualification: High school diploma or equivalent with a current CPR license and/or at least one year of experience as a certified MA or EMT/Paramedic, preferably in a clinic setting, preferably urgent care.

Responsibilities

• Fulfill the responsibilities of the Patient Care Specialist position as detailed in its job description.
• Maintain positive, cordial, and credible relationships with employees and clients, and contribute to a respectful, professional work atmosphere.
• Provide clinical and administrative support while following company policies, procedures, standards of operation, and core values.
• Ensure work complies with applicable federal and state regulations and requirements, including HIPAA and health information management practices.
• Prepare examination and treatment rooms for patient intake.
• Triage patients by checking vital signs, drawing blood, and administering injections.
• Observe patients, document and report changes in condition or treatment response, and take necessary action.
• Assist with laboratory testing and phlebotomy.
• Assist providers with preparation for minor procedures and physicals.
• Prepare and maintain supplies and treatment equipment.
• Assist patients using a Virtual Medicine Provider.
• Complete patient charts accurately and promptly, and forward charts as appropriate each day.
• Arrange specialist referrals and obtain pre-authorizations when directed by the Provider.
• Perform federal and non-federal DOT, BAT, and drug-screen examinations.
• Complete required compliance training and protect employee, employer, and business confidentiality.
• Maintain office cleanliness and organization, including patient and office spaces, and assist teammates in maintaining a professional clinic environment.
• Perform other duties assigned by management.
• Check in patients and obtain and record demographic, insurance, and financial information with attention to detail and a professional, caring manner.
• Verify insurance eligibility and communicate payment policies and billing or collection processes.
• Answer telephones, take messages, and return voicemails professionally.
• Prepare patient charts through virtual patient communication, generally by phone or video conference.
• Assist with patient follow-ups, including pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
• Carry out additional administration duties such as scheduling, ordering, and training when assigned by the Clinic or Regional Director.

Benefits

• Holiday pay
• Paid time off (PTO)
• Medical benefits
• Dental insurance
• Vision insurance
• Work-life balance
• Mentoring and opportunities for clinical competency growth and career development
• Opportunity to participate in community events and outreach programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED