Clinical Tech. (Medical Assistant)

Fast Pace Health•Savannah, TN

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support for patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide compassionate, responsive patient service and communicate effectively with patients and team members. The role supports in-person and virtual care, maintains patient records, assists with clinical procedures and testing, and performs related administrative and clinic-maintenance duties. The role has four experience levels. Level 1 requires a high school diploma or equivalent and a current CPR license, with at least one year of experience as a certified Medical Assistant, EMT, or Paramedic preferred in a clinic setting. Levels 2–4 require certification as a Medical Assistant, EMT, or Paramedic, a current CPR license, and specified relevant experience, including Fast Pace Clinical Tech experience for some qualification paths. A high school diploma or equivalent is the basic education requirement. Graduation from an accredited Medical Assistant school is strongly preferred. TB and IV certification must be obtained within 60 days of employment and maintained where applicable. The position may also include administration duties such as scheduling, ordering, and training.

Requirements

  • High school diploma or equivalent.
  • Current CPR license for the level-based qualifications.
  • Basic requirements list at least one year of experience as an MA, EMT, or Paramedic, preferably in a clinic setting and preferably urgent care.
  • For Level 1, a current CPR license and/or at least one year of experience as a certified MA, EMT, or Paramedic is specified; clinic or urgent-care experience is preferred.
  • For Level 2, certification as an MA, EMT, or Paramedic and a current CPR license, plus either four years of relevant experience and two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
  • For Level 3, certification as an MA, EMT, or Paramedic and a current CPR license, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
  • For Level 4, certification as an MA, EMT, or Paramedic and a current CPR license, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
  • Any required license must be active, in good standing, and verifiable with the proper regulatory agency.
  • Obtain TB and IV certification within 60 days of employment and maintain them during employment if applicable in the state.
  • Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position; details are not provided in the posting.
  • Applicants must be from eligible states; the posting excludes California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Nice To Haves

  • Graduation from an accredited Medical Assistant school is strongly preferred.
  • MA, EMT, or Paramedic experience in a clinic setting, preferably urgent care.

Responsibilities

  • Fulfill the responsibilities of the Patient Care Specialist position as detailed in its job description.
  • Maintain friendly, cordial relations and professional, positive working relationships with employees, clients, patients, and managers.
  • Provide clinical and administrative support to the team and follow company policies, procedures, standards of operations, and Core Values.
  • Ensure work complies with applicable federal and state regulations, including requirements concerning health information management and HIPAA.
  • Prepare examination and treatment rooms for patient intake.
  • Triage patients, check vital signs, draw blood, and administer injections.
  • Observe patients, chart and report changes in condition or treatment response, and take necessary action.
  • Assist with laboratory testing and phlebotomy.
  • Assist providers with preparation for minor procedures and physical examinations.
  • Prepare and maintain treatment supplies and equipment.
  • Assist patients using a Virtual Medicine Provider.
  • Complete patient charts accurately and promptly and forward charts as appropriate each day.
  • Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
  • Perform federal and non-federal DOT, BAT, and drug-screen exams.
  • Maintain employee, employer, and business confidentiality and complete mandatory compliance training.
  • Help maintain clinic cleanliness and professional appearance, including organizing and cleaning work and patient areas and taking out garbage as needed.
  • Perform other duties assigned by management.
  • Check patients in and obtain and record demographic, insurance, and financial information with care and attention to detail.
  • Verify insurance eligibility and communicate payment policies and billing and collection processes.
  • Answer telephones, take messages, and return voicemails professionally.
  • Prepare patient charts through virtual patient communications, generally by phone or video conference.
  • Assist with patient follow-ups, including pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
  • Perform administrative duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.

Benefits

  • Competitive compensation.
  • Holiday pay.
  • Paid time off (PTO).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Work-life balance.
  • Support and mentoring, clinical competency development, and career-path opportunities.
  • Opportunity to participate in community events and outreach programs.
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