Clinical Tech. (Medical Assistant)

Fast Pace Health•Decherd, TN

34d

About The Position

Clinical Techs at Fast Pace Health provide clinical and administrative support for patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They deliver responsive, compassionate patient service and communicate effectively with patients and team members. The role includes clinical support, patient charting, laboratory assistance, administrative tasks, and support for telehealth services. Clinical Techs are expected to comply with company policies, applicable Federal and State regulations, and health information privacy requirements, including HIPAA. The position may include additional administrative duties such as scheduling, ordering, and training. Fast Pace Health describes opportunities for mentoring and development, a potential career path, community participation, and competitive compensation and benefits. The posting lists multiple qualification levels, with requirements varying by certification and relevant experience.

Requirements

High school diploma or equivalent.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is listed as preferred in a clinic setting, preferably urgent care.
Current CPR license is specified for the listed qualification levels.
A graduate of an accredited Medical Assistant school is strongly preferred.
Any required license or certification must be active, in good standing, and verifiable with the proper regulatory agency.
TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the employee’s state.
Level 2 qualification: Certified MA, EMT, or Paramedic with current CPR, plus either four years of relevant experience and two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
Level 3 qualification: Certified MA, EMT, or Paramedic with current CPR, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
Level 4 qualification: Certified MA, EMT, or Paramedic with current CPR, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
Level 1 qualification: High school diploma or equivalent, current CPR license, and/or at least one year of experience as a certified MA or EMT/Paramedic, preferably in a clinic setting and preferably urgent care.
Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position; details are referenced in the posting but not provided.

Nice To Haves

Experience as a Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care.
Graduation from an accredited Medical Assistant school.
Certified MA, EMT, or Paramedic credentials for the higher qualification levels.

Responsibilities

Fulfill the responsibilities of the Patient Care Specialist position as described in its separate job description.
Maintain positive, cordial, and professional relationships with employees, patients, and other customers.
Provide clinical and administrative support to the team and comply with company policies, procedures, standards, and Core Values.
Conduct work in accordance with department expectations and applicable Federal and State regulations, including HIPAA and other health information management requirements.
Prepare examination and treatment rooms for patient intake.
Triage patients by checking vital signs, performing blood draws, and administering injections.
Observe patients, document and report changes in their conditions, and take necessary action regarding adverse reactions to medication or treatment.
Assist with laboratory testing and phlebotomy.
Assist providers with preparation for minor procedures and physical examinations.
Prepare and maintain treatment supplies and equipment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly, and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by the Provider.
Perform Federal and non-Federal DOT, BAT, and drug-screen examinations.
Complete mandatory compliance training and maintain confidentiality of employee, employer, and business information.
Help maintain the cleanliness and professional appearance of the office and clinic, including organizing work areas and taking out garbage as needed.
Perform other duties assigned by management.
Assist with clerical tasks, including patient check-in and collecting and recording demographic, insurance, and financial information.
Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
Answer telephone calls, take messages, and return voicemails professionally.
Prepare patient charts through virtual patient communication, generally by phone or video conference.
Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform additional administration duties as assigned, including scheduling, ordering, and training.