Clinical Tech. (Medical Assistant)

Fast Pace Health•Danville, KY

40d

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They contribute to effective patient care by providing compassionate, responsive service and communicating effectively with patients, coworkers, and other customers. The position supports clinic and telehealth operations and is expected to comply with company policies, applicable federal and state requirements, and the company’s Core Values. Clinical Techs prepare exam and treatment rooms, triage patients, take vital signs, perform blood draws and injections, assist with lab testing and phlebotomy, and support providers with minor procedures and physicals. They observe patients and report changes in condition, maintain accurate patient charts, arrange referrals and pre-authorizations when directed, and assist patients using Virtual Medicine Providers. The role also includes DOT, BAT, and drug-screen exams, patient follow-up, and clerical tasks such as check-in, insurance verification, telephone coverage, scheduling, and patient communications. The role may include administrative duties such as ordering and training, as well as maintaining a clean, professional clinic environment and performing other duties assigned by management. Fast Pace Health describes a supportive and mentoring work environment, opportunities to develop clinical competencies and pursue a career path, competitive compensation, and benefits including holiday pay, PTO, medical, dental, and vision coverage. Employees may also participate in community events and outreach programs.

Requirements

High school diploma or its equivalent.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, ideally in a clinic and preferably urgent care setting.
Current CPR license is required for the level-specific qualifications described in the posting.
A current, active, verifiable license or certification in good standing is required where applicable.
TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the state.
Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.
Ability to maintain confidentiality and comply with company policies, operational standards, and mandatory compliance requirements.

Nice To Haves

Graduation from an accredited Medical Assistant school is strongly preferred.
At least one year of experience as a certified Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care.
Level 2 qualification: Certified MA, EMT, or Paramedic with current CPR, and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
Level 3 qualification: Certified MA, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
Level 4 qualification: Certified MA, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.

Responsibilities

Fulfill the responsibilities of the Patient Care Specialist position as described in its specific job description.
Maintain friendly and professional relations with employees and clients and contribute to a positive work atmosphere.
Provide clinical and administrative support for the team and follow company policies, procedures, standards of operations, and Core Values.
Conduct work in compliance with applicable federal and state regulations, including requirements related to health information management and HIPAA.
Prepare examination and treatment rooms for patient intake.
Triage patients, check vital signs, perform blood draws and give injections.
Observe patients, document and report changes in condition such as adverse reactions, and take necessary action.
Assist with laboratory testing and phlebotomy.
Assist providers in preparing for minor procedures and physicals.
Prepare and maintain supplies and equipment for treatment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
Perform federal and non-federal DOT, BAT, and drug-screen exams.
Maintain confidentiality and complete mandatory compliance training.
Help maintain clinic cleanliness and organization, including patient, office, and desk areas, and assist team members in maintaining a professional environment.
Perform other duties assigned by management.
Check patients in and collect and record demographic, insurance, and financial information with care and attention to detail.
Verify insurance eligibility and communicate payment policies and billing and collection processes.
Answer telephone calls, take messages, and return voicemails professionally.
Prepare patient charts through virtual patient communication, generally by phone or video conference.
Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform administrative duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.