PRN - Clinical Tech. (Medical Assistant)

Fast Pace Health•Hartford City, IN

10d

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support for effective patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They deliver compassionate, responsive patient service and communicate effectively with team members while supporting internal and external customers. The role also supports telehealth services and may include administration duties such as scheduling, ordering, and training. The position has four experience levels, each with specified combinations of certification, relevant experience, and Fast Pace Clinical Tech experience. Core qualifications include a high school diploma or equivalent, current CPR certification, and relevant clinical experience. A Medical Assistant, EMT, or Paramedic credential is specified for Levels 2–4; a graduate of an accredited Medical Assistant school is strongly preferred. TB and IV certification must be obtained within 60 days of employment and maintained when applicable in the employee’s state.

Requirements

High school diploma or equivalent.
Current CPR license or certification.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic or urgent-care setting.
A current, active, verifiable license or certification in good standing is required where applicable.
TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the employee’s state.
For Level 2: Certified MA, EMT, or Paramedic with current CPR, plus either four years of relevant experience and two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
For Level 3: Certified MA, EMT, or Paramedic with current CPR, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
For Level 4: Certified MA, EMT, or Paramedic with current CPR, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
Ability to perform the physical, sensory, cognitive, and environmental functions of the position.
Ability to comply with company policies, procedures, standards of operation, and mandatory compliance training.

Nice To Haves

Graduation from an accredited Medical Assistant school is strongly preferred.
At least one year of experience as a Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care, is preferred.
For Level 1, a current CPR license and/or at least one year of experience as a certified MA or EMT/Paramedic is described; clinic, preferably urgent-care, experience is preferred.

Responsibilities

Fulfill all responsibilities of the Patient Care Specialist position as detailed in its job description.
Maintain cordial relations and credibility with employees, clients, and patients, and support a positive work atmosphere.
Provide clinical and administrative support to the team and follow company policies, procedures, standards of operation, and Core Values.
Conduct work in compliance with applicable federal and state regulations, including HIPAA and health information management requirements.
Prepare exam and treatment rooms for patient intake.
Triage patients by checking vital signs, performing blood draws, and administering injections.
Observe patients, document and report changes in condition or responses to medication or treatment, and take necessary action.
Assist with laboratory testing and phlebotomy.
Assist providers with preparation for minor procedures and physicals.
Prepare and maintain treatment supplies and equipment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly, and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
Perform federal and non-federal DOT, BAT, and drug-screen exams.
Perform the physical, sensory, cognitive, and environmental functions required for the position.
Promote and maintain confidentiality of employee, employer, and business information.
Complete mandatory compliance training.
Help maintain office cleanliness and organization, including garbage removal and upkeep of desk, patient, and office areas.
Perform other duties assigned by management.
Assist with clerical work, including patient check-in and collecting and recording demographic, insurance, and financial information.
Verify insurance eligibility and communicate payment policies and billing and collection processes.
Answer telephones, take messages, and return voicemails professionally.
Prepare patient charts through virtual communication, generally by phone or video conference.
Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform administration duties as assigned, including scheduling, ordering, and training.