Part-Time - Clinical Tech. (Medical Assistant)

Fast Pace Health•Richmond, IN

About The Position

Clinical Techs at Fast Pace Health provide clinical and administrative support under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They contribute to effective patient care by providing compassionate, welcoming service and responding quickly and accurately to changes in patients’ conditions or responses to treatment. The role also supports internal and external customers through strong service, detailed knowledge, and effective communication with team members. The position includes patient intake and triage, clinical procedures and testing, chart documentation, referrals, telehealth support, and administrative and clerical tasks. Clinical Techs help maintain a clean, organized, professional clinic environment and comply with company policies, applicable regulations, and confidentiality requirements. Additional administrative duties may include scheduling, ordering, and training as assigned by the Clinic or Regional Director. Fast Pace Health describes itself as a growing company that offers support and mentoring, clinical competency development, and potential career paths. Employees may participate in community events and outreach programs. The posting mentions competitive compensation and benefits, including holiday pay, PTO, medical, dental, and vision coverage, and work-life balance.

Requirements

High school diploma or equivalent.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic setting such as urgent care.
A current CPR license or certification is required for the listed qualification levels.
For Level 2: Certified MA, EMT, or Paramedic with current CPR, and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
For Level 3: Certified MA, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
For Level 4: Certified MA, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
A TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the state.
Ability to comply with company standards, policies, procedures, and applicable regulations; maintain confidentiality; and complete required compliance training.
Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.

Nice To Haves

Graduation from an accredited Medical Assistant school is strongly preferred.
At least one year of MA, EMT, or Paramedic experience in a clinic setting, preferably urgent care, is preferred.
For Level 1, a current CPR license and/or at least one year of experience as a certified MA or EMT/Paramedic is described, with clinic experience preferred.
Community event and outreach participation is available to employees.

Responsibilities

Fulfill the responsibilities of the Patient Care Specialist position as described in its separate job description.
Maintain friendly, cordial relations and confidence with employees, clients, and other customers, supporting a positive work atmosphere.
Provide clinical and administrative support for the team and follow company policies, procedures, standards of operation, and Core Values.
Conduct Clinical Tech activities in accordance with department expectations and applicable federal and state regulations, including HIPAA and health information management requirements.
Prepare examination and treatment rooms for patient intake.
Triage patients by checking vital signs and performing blood draws, injections, and other specified tasks.
Observe patients, document and report changes in their conditions, including adverse reactions, and take necessary action.
Assist with laboratory testing and phlebotomy.
Assist providers with preparation for minor procedures and physical examinations.
Prepare and maintain treatment supplies and equipment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
Perform federal and non-federal DOT, BAT, and drug-screen exams.
Perform the physical, sensory, cognitive, and environmental functions specified for the position.
Promote and maintain confidentiality and complete mandatory compliance training.
Help maintain overall office cleanliness and organization, including garbage disposal and upkeep of desk, patient, and office spaces.
Perform other duties assigned by management.
Assist with clerical work, including patient check-in and collection and recording of demographic, insurance, and financial information.
Verify insurance eligibility and communicate relevant payment policies and billing or collection processes.
Answer telephones, take messages, and return voicemails in a friendly and professional manner.
Prepare patient charts through virtual patient communication, generally by phone or video conference.
Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform administrative duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.