Clinical Tech. (Medical Assistant)

Fast Pace Health • Jefferson City, TN

53d

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support for patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide compassionate, responsive patient service and effective support to internal and external customers, working collaboratively with the care team and following company policies, procedures, and applicable federal and state requirements.

The role includes preparing exam and treatment rooms, triaging patients, checking vital signs, performing blood draws and injections, assisting with laboratory testing and phlebotomy, and supporting providers with minor procedures and physicals. Clinical Techs observe and document patients’ conditions, maintain accurate charts and supplies, assist patients using virtual medicine, coordinate referrals and pre-authorizations as directed, and perform DOT, BAT, and drug-screen exams. The position also includes telehealth preparation and follow-up, clerical and administrative work, and maintaining a clean, professional clinic environment.

Fast Pace Health describes itself as a growing company offering mentoring and opportunities to develop clinical competencies and pursue a career path. Employees may also participate in community events and outreach programs.

Requirements

• High school diploma or equivalent.
• At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic setting and preferably urgent care.
• Current CPR license is required for the listed qualification levels.
• For Level 2: Certified Medical Assistant, EMT, or Paramedic with current CPR and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
• For Level 3: Certified Medical Assistant, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• For Level 4: Certified Medical Assistant, EMT, or Paramedic with current CPR and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• A graduate of an accredited Medical Assistant school is strongly preferred; any license must be active, in good standing, and verifiable with the proper regulatory agency.
• TB and IV certification must be obtained within 60 days of employment and maintained during employment if applicable in the employee’s state.
• Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.
• Ability to comply with company standards of operation and maintain a respectful, confidential, and collaborative work environment.

Nice To Haves

• At least one year of experience as a certified Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care.
• Graduation from an accredited Medical Assistant school.
• For Level 1, a current CPR license and/or at least one year of experience as a certified Medical Assistant or EMT/Paramedic, preferably in a clinic setting.

Responsibilities

• Fulfill the responsibilities of the Patient Care Specialist position as described in the corresponding job description.
• Maintain cordial, professional relationships with employees and clients and contribute to a positive work atmosphere.
• Provide clinical and administrative support to the team and comply with company policies, procedures, standards of operation, and applicable federal and state requirements, including HIPAA.
• Prepare exam and treatment rooms for patient intake.
• Triage patients by checking vital signs, performing blood draws, and giving injections.
• Observe patients, document and report changes in their conditions, and take necessary action in response to adverse reactions or changes in treatment response.
• Assist with laboratory testing and phlebotomy.
• Assist providers in preparing for minor procedures and physicals.
• Prepare and maintain treatment supplies and equipment.
• Assist patients using a Virtual Medicine Provider.
• Complete patient charts accurately and promptly and forward charts as appropriate each day.
• Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
• Perform federal and non-federal DOT, BAT, and drug-screen exams.
• Complete mandatory compliance training and protect employee, employer, and business confidentiality.
• Maintain office cleanliness and organization, including assisting with garbage removal and upkeep of patient, desk, and office spaces.
• Perform other duties assigned by management.
• Check in patients and obtain and record demographic, insurance, and financial information with care and attention to detail.
• Verify insurance eligibility and communicate payment policies and billing and collection processes.
• Answer telephone calls, take messages, and return voicemails in a friendly and professional manner.
• Prepare patient charts through virtual patient communication, generally by phone or video conferencing.
• Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
• Perform administration duties such as scheduling, ordering, and training, and other duties assigned by the Clinic or Regional Director.

Benefits

• Holiday pay
• Paid time off (PTO)
• Medical insurance
• Dental insurance
• Vision insurance
• Work-life balance
• Mentoring and opportunities to develop clinical competencies and pursue a career path
• Opportunities to participate in community events and outreach programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED