Clinical Tech. (Medical Assistant)

Fast Pace Health • Lewisburg, TN

79d

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support for effective patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They deliver compassionate, responsive patient service and communicate effectively with patients and team members. The role supports clinical operations, patient intake and follow-up, documentation, testing, procedures, and administrative tasks while following company policies and applicable federal and state requirements.

Clinical Techs may also support telehealth services by preparing patient charts through phone or video communication and helping with follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities. Additional administrative duties may include scheduling, ordering, and training. The role requires a high school diploma or equivalent, a current CPR license, and the stated experience or certification qualifications for the applicable level. A Medical Assistant school graduate is strongly preferred; TB and IV certification must be obtained within 60 days of employment and maintained when applicable in the employee’s state.

Requirements

• High school diploma or equivalent.
• Current CPR license.
• At least one year of experience as a Medical Assistant, EMT, or Paramedic is stated as preferred, preferably in a clinic setting and ideally urgent care.
• For Level 1: High school diploma or equivalent with a current CPR license and/or at least one year of experience as a certified MA or EMT/Paramedic; clinic experience, preferably urgent care, is preferred.
• For Level 2: Certified MA, EMT, or Paramedic with current CPR, and either four years of relevant experience plus two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
• For Level 3: Certified MA, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• For Level 4: Certified MA, EMT, or Paramedic with current CPR, and either six years of relevant experience plus two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
• Any required license must be active, in good standing, and verifiable with the proper regulatory agency.
• Obtain TB and IV certification within 60 days of employment and maintain them during employment if applicable in the employee’s state.
• Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.
• Ability to maintain a positive work atmosphere and communicate effectively with customers, coworkers, and managers.
• Ability to adhere to company standards of operations and Core Values, including teamwork, communication, empowerment, quality of care, and friendliness.

Nice To Haves

• Graduation from an accredited Medical Assistant school is strongly preferred.
• At least one year of experience as an MA, EMT, or Paramedic in a clinic setting, preferably urgent care.
• EMT or Paramedic experience is identified as preferred for the Level 1 qualification.

Responsibilities

• Fulfill the responsibilities of the Patient Care Specialist position as described in its specific job description.
• Maintain cordial, professional relationships and credibility with employees, patients, and other customers.
• Provide clinical and administrative support while following company policies, procedures, standards, and Core Values.
• Ensure clinical activities meet department expectations and comply with applicable federal and state regulations, including HIPAA and health information management requirements.
• Prepare examination and treatment rooms for patient intake.
• Triage patients by checking vital signs, performing blood draws, and administering injections.
• Observe patients, document and report changes in condition or response to treatment, and take necessary action.
• Assist with laboratory testing and phlebotomy.
• Assist providers with preparation for minor procedures and physicals.
• Prepare and maintain treatment supplies and equipment.
• Assist patients using a Virtual Medicine Provider.
• Complete patient charts accurately and promptly, and forward charts as appropriate each day.
• Arrange specialist referrals and obtain pre-authorizations when directed by the Provider.
• Perform federal and non-federal DOT, BAT, and drug-screen exams.
• Maintain confidentiality and a respectful workplace culture.
• Complete mandatory compliance training.
• Help maintain office cleanliness and organization, including patient and office spaces, as needed.
• Perform other duties assigned by management.
• Assist with clerical tasks, including patient check-in and collecting and recording demographic, insurance, and financial information.
• Verify insurance eligibility and communicate payment policies and billing or collection processes.
• Answer telephone calls, take messages, and return voicemails professionally.
• Prepare patient charts through virtual patient communication, generally by phone or video conference.
• Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
• Perform administrative duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.

Benefits

• Competitive compensation.
• Holiday pay.
• Paid time off (PTO).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Work-life balance.
• Support and mentoring, clinical competency development, and a potential career path.
• Opportunities to participate in community events and outreach programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED