Clinical Tech. (Medical Assistant)

Fast Pace Health•Hueytown, AL

12d

About The Position

Fast Pace Health Clinical Techs provide clinical and administrative support essential to patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide compassionate, responsive patient service and communicate effectively with team members while supporting internal and external customers. The role includes preparing patients and clinical spaces, assisting with clinical procedures and testing, maintaining patient records, and providing administrative and telehealth support. The role may include additional administrative responsibilities such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director. Clinical Techs are expected to comply with company policies and applicable federal and state regulations, including requirements related to HIPAA and other health information management matters. Fast Pace Health describes a supportive, growing work environment with mentoring, opportunities to develop clinical competencies, and participation in community events and outreach programs.

Requirements

High school diploma or its equivalent.
At least one year of experience as a Medical Assistant, EMT, or Paramedic is preferred, preferably in a clinic setting such as urgent care.
A current CPR license is required for the stated Clinical Tech levels.
For Level 2: certification as a Medical Assistant, EMT, or Paramedic and a current CPR license, plus either four years of relevant experience and two years of Fast Pace Clinical Tech experience, or six years of relevant experience.
For Levels 3 and 4: certification as a Medical Assistant, EMT, or Paramedic and a current CPR license, plus either six years of relevant experience and two years of Fast Pace Clinical Tech experience, or eight years of relevant experience.
A Medical Assistant license or certification must be active, in good standing, and verifiable with the appropriate regulatory agency.
TB and IV certifications must be obtained within 60 days of employment and maintained during employment if applicable in the state.
Ability to perform the physical, sensory, cognitive, and environmental functions specified for the position.
Ability to complete compliance training and maintain confidentiality.

Nice To Haves

Graduation from an accredited Medical Assistant school is strongly preferred.
At least one year of experience as a Medical Assistant, EMT, or Paramedic in a clinic setting, preferably urgent care, is preferred.

Responsibilities

Fulfill the responsibilities of the Patient Care Specialist position described in its job description.
Maintain cordial and professional relations with employees, patients, and clients, supporting positive working relationships and a positive work atmosphere.
Provide clinical and administrative support for the team and follow company policies, procedures, operating standards, and Core Values.
Conduct work in compliance with applicable federal and state regulations, guidelines, and requirements, including HIPAA and health information management requirements.
Prepare examination and treatment rooms for patient intake.
Triage patients by checking vital signs, performing blood draws, and administering injections.
Observe patients, document and report changes in their conditions, including adverse reactions to medication or treatment, and take necessary action.
Assist with laboratory testing and phlebotomy.
Assist providers with preparation for minor procedures and physicals.
Prepare and maintain treatment supplies and equipment.
Assist patients using a Virtual Medicine Provider.
Complete patient charts accurately and promptly, and forward charts as appropriate each day.
Arrange specialist referrals and obtain pre-authorizations when directed by a Provider.
Perform federal and non-federal DOT, BAT, and drug-screen examinations.
Promote and maintain confidentiality and complete required compliance training.
Maintain office cleanliness and organization, including patient and office spaces, and help the team maintain a professional clinic appearance.
Perform other duties assigned by management.
Assist with clerical tasks, including checking in patients and collecting and recording demographic, insurance, and financial information accurately and professionally.
Verify insurance eligibility and explain relevant payment policies and billing and collection processes.
Answer telephones, take messages, and return voicemails in a friendly, professional manner.
Prepare patient charts through virtual patient communications, generally by phone or video conferencing.
Assist with patient follow-ups, including pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities, including Fast Pace clinics.
Perform additional administration duties such as scheduling, ordering, and training, as assigned by the Clinic or Regional Director.