Clinical Team Support

Concierge Home Care • Crestview, FL

1h • $18 - $21 • Onsite

About The Position

Concierge Home Care is hiring a Clinical Team Support professional, also identified as a Scheduling Coordinator, to support daily home health clinical operations. The role coordinates patient and clinician schedules, helping ensure patients receive care in accordance with physician orders and care plans. It is an in-office position in Crestview, Florida, scheduled Monday through Friday from 8:30 AM to 5:00 PM.

The position involves managing schedule changes, call-outs, and urgent visit needs; answering and triaging calls; tracking medical supplies; supporting RAP/EOE processes; maintaining accurate scheduling and documentation in the WellSky (Kinnser) EMR; and assisting the clinical team with administrative tasks. Compensation is negotiable based on experience.

Requirements

• High school diploma.
• Prior home health scheduling experience.
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced, team-driven environment.
• Excellent communication and problem-solving abilities.

Nice To Haves

• Experience in home health administration.

Responsibilities

• Schedule patient visits in accordance with physician orders and care plans.
• Coordinate clinician schedules to optimize productivity and coverage.
• Manage daily scheduling changes, call-outs, and urgent visit needs.
• Answer and triage incoming calls to support clinical operations.
• Track medical supplies and support RAP/EOE processes.
• Maintain accurate scheduling and documentation within the EMR.
• Support the clinical team with administrative tasks as needed.

Benefits

• Three weeks of PTO, increasing to four weeks after five years.
• Quarterly performance bonuses.
• Health, dental, vision, and HSA options.
• 401(k) retirement plan.
• Employee Assistance Program (EAP).
• Pet insurance and legal assistance.
• Employee referral bonuses.
• Data plan reimbursement.
• Ongoing training and professional development.
• Opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED