Clinical Support

Flyland Recovery Network•Boca Raton, FL
•Onsite

About The Position

Clinical Support works at Kandela Recovery Center and reports to the Clinical Lead/Clinical Director. The role maintains open communication with the Clinical Director, center staff, attending clinicians and physicians, clients, and families. It supports clinical staff by facilitating groups, completing intake documentation and biopsychosocial assessments, intervening in crises, and supporting patients. The position provides group psychotherapy to meet patients’ treatment needs, documents client progress or regression, shares relevant patient information with the clinical team, and assists with treatment plans and updates. It also requires ongoing training, effective teamwork and communication, professional conduct, safety-conscious work practices, compliance with company policies and applicable regulations, regular meetings with a supervisor, keeping current on community resources, and immediately reporting abuse of patients’ rights. The work environment is a residential mental health treatment facility and may involve individuals in detox, early recovery, and with co-occurring psychiatric conditions. Flexibility is required, including evenings and weekends. Physical requirements include sitting, standing, and facilitating groups for extended periods, responding quickly to crises, and occasional lifting of up to 20 pounds.

Requirements

  • At least two years of experience in substance abuse or behavioral health, or at least one year of experience.
  • At least a BA/BS in a similar field.
  • Ability to work as a team member.
  • Management, communication, organizational, and interpersonal skills.
  • Ability to work under stressful conditions and remain flexible in response to department needs.
  • Knowledge of state guidelines.
  • Proficiency in verbal and written communication.
  • Knowledge of state and federal statutes regarding patient confidentiality laws.
  • Knowledge of drug-free workplace policies and procedures.
  • Clearance of a Level II background check.
  • Knowledge of workplace violence.
  • Knowledge of currently utilized technology.
  • Strong therapeutic, communication, and crisis intervention skills.

Nice To Haves

  • MA/MS preferred.
  • CPR/BLS certification preferred.

Responsibilities

  • Provide group psychotherapy in accordance with patients’ treatment needs and requirements.
  • Document client progress or regression clearly and promptly according to established policies and procedures.
  • Provide pertinent patient information to the clinical team to support the treatment process.
  • Communicate effectively with the Clinical Director, center staff, clinicians, physicians, clients, and families.
  • Continue educational courses and in-service training as required by policies and procedures.
  • Respond positively to changing situations in the work setting and work as a team member with maturity under stress and objectivity.
  • Maintain professional conduct and role-model a positive image of mental health.
  • Use safe work practices to avoid posing a risk to oneself or clients.
  • Comply with company policies and procedures and local, state, and federal regulations.
  • Meet regularly with a supervisor to identify and address problem areas and improve services.
  • Assist with developing treatment plans and updates in collaboration with other treatment team members.
  • Manage time effectively and continuously update knowledge of community resources.
  • Immediately report abuse of patients’ rights.
  • Support clinical staff with group facilitation, intake documentation, biopsychosocial assessments, crisis intervention, and patient support.
  • Respond quickly to crises.
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