Clinical Support

Alpharus Health•Ocala, FL

4d•$43,056 - $51,537•Onsite

About The Position

The Clinical Support Technician works at Marion Correctional Institution in Ocala, Florida, supporting clients’ therapeutic activities and daily routines in a correctional behavioral health setting. The role monitors client activities, movement, and breaks; reports observations and incidents; maintains client records; and contributes to treatment planning and a consistent therapeutic environment. After completing required internal training, the technician may lead curriculum-based educational sessions, including chemical dependency education and life-skills classes. The position also includes office, technical, and client-support duties as needed. The schedule is Monday through Friday.

Requirements

High school diploma or equivalency and two years of prior experience in the substance abuse field; or an associate’s degree or a bachelor’s degree in an unrelated area from an accredited academic institution and one year of experience in counseling or chemical addictions; or a bachelor’s degree in social sciences from an accredited institution.
General knowledge of the physical, cognitive, and psychosocial functioning levels of the client population.
Ability to interact appropriately with clients, tailor interventions including de-escalation techniques, and communicate based on individual maturation levels.
Good interpersonal and communication skills to exchange information and interact with the treatment team and referral sources, and to provide clients with counseling support and motivation.
Ability to walk or move about facilities for up to two hours at a time to monitor and interact with clients.
Ability to speak with others to exchange information and provide support.
Ability to proofread and check documents and files for accuracy regularly.
Ability to respond to telephones and pages and hear and detect alarms and unusual noises.

Responsibilities

Supervise clients’ therapeutic and recreational activities, monitor breaks and movement, intervene to control or redirect inappropriate behaviors, make rounds, and take census counts.
Report and document client observations, incidents, unusual occurrences, missing residents, physical symptoms, and progress.
After completing required internal training, provide didactic sessions according to designated curricula and may present chemical dependency education and life-skills classes.
Guide and assist clients in complying with Center rules and regulations, initiate scheduled morning or evening routines, and notify appropriate personnel of noncompliance.
Maintain and update client records, including clinical hours, therapeutic treatments, activity or group participation, and job-readiness progress, in accordance with applicable contractual requirements.
Serve on the treatment team by providing input on treatment plans, discipline protocols, conflict intervention processes, and privileges.
Assist the team in maintaining a consistent treatment setting and planning and coordinating client interaction events.
Perform related office and technical duties, such as answering telephones, relaying messages, responding to inquiries, filing, photocopying, faxing, planning special events, assembling intake packets, participating in client activities, and overseeing client telephone calls.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance for employees and dependents.
Employee wellness program promoting health and fitness and offering cash-saving premiums.
Employee assistance programs focused on mental health.
403(b) retirement plan with 3% employer match.
Short-term and long-term disability insurance, life insurance, and AD&D insurance paid for by Alpharus.
Flexible Spending Accounts for medical and dependent care.
Public Service Loan Forgiveness (PSLF).
18 paid time off days per year, with accrual rates increasing with years of service.
9 paid company holidays.
Training and development programs.
Tuition reimbursement up to $5,250 per calendar year.
Access to online courses providing CEUs and job-related training.
Formal and informal clinical supervision.