Clinical Support

Alpharus Health•Lakeland, FL

About The Position

Clinical Support staff work in correctional behavioral healthcare, monitoring clients’ safety and well-being and providing motivational support and guidance to help them meet therapeutic goals. They contribute observations to treatment decisions and supervise therapeutic and recreational activities, client breaks, movement, and work functions. They help clients follow Center rules and established daily routines, and intervene when needed to manage inappropriate behavior. The role also supports clients transitioning from incarceration to the community by serving as a liaison among clients, corrections, probation, parole, community-based services, and family members, and by identifying resources and support services. Clinical Support staff collect urine samples for laboratory screening, administer breathalyzer tests, report behavioral concerns to treatment team members, and perform related office and technical duties.

Requirements

High school diploma or GED, or one year of comparable work experience in a human services-related profession.
General knowledge of the physical, cognitive, and psychosocial functioning levels of the client population.
Ability to interact appropriately with clients, tailor interventions including de-escalation techniques, and communicate based on individual maturation.

Responsibilities

Monitor and observe clients, ensure their safety and well-being, and provide motivational support and guidance toward therapeutic goals.
Report observations about clients and contribute to treatment decisions concerning therapy, discipline, and privileges.
Supervise therapeutic and recreational activities, client break periods and movement; intervene as necessary to control or channel inappropriate behaviors; make rounds, tour grounds, and take census counts.
Guide and assist clients in complying with Center rules and regulations.
Supervise client work functions in accordance with program policies and initiate lights-out or morning wake-up routines according to established schedules.
Assist clients transitioning from incarceration to the community by liaising with corrections, probation, parole, community-based services, and family members, and identifying resources, services, and support groups.
Collect urine samples for laboratory screening and administer breathalyzer tests to detect alcohol use.
Monitor client behavior and report incidents or inappropriate or unusual behaviors to appropriate treatment team members.
Perform related office and technical duties as necessary.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance for employees and dependents.
Employee wellness program promoting health and fitness and offering cash-saving premiums.
Employee assistance programs focused on mental health.
403(b) retirement plan with 3% employer match.
Short-term and long-term disability insurance, and life and AD&D insurance paid for by Alpharus.
Flexible spending accounts for medical and dependent care.
Public Service Loan Forgiveness (PSLF).
18 paid time-off days per year, with accrual rates increasing with years of service.
9 paid company holidays.
Training and development programs.
Tuition reimbursement up to $5,250 per calendar year.
eLearning access to online courses providing CEUs and job-related training.
Clinical supervision, including formal and informal guidance.