Clinical Support Assistant

Banner Health•Mesa, AZ

3d•Onsite

About The Position

The Clinical Support Assistant provides clerical and administrative services to the Medical Surgical, Orthopedic and Dialysis departments at Banner Baywood Medical Center in Mesa, Arizona. The position supports the department Nursing Director and leadership team with unit organization and data, staff scheduling, employee timecards, equipment tracking, and supply orders. The role also supports the service line or department Director with timecard editing, field file management, occupational health tracking, equipment tracking, audits and compliance reports, security requests for team system access, and onboarding schedules and activities. It requires occasional discretion and judgment, confidentiality with sensitive information, and the ability to organize, prioritize, and manage work in a fast-paced environment. The role is full time at 40 hours per week, with a flexible Monday–Friday schedule typically from 8 a.m. to 5 p.m.; hours may vary slightly to meet department needs.

Requirements

High school diploma, GED, or equivalent working knowledge.
Typically three years of relevant work experience, including administrative support experience.
Working knowledge of clerical and administrative services.
Ability to follow oral and written directions.
Excellent oral, written, and interpersonal communication skills.
Working knowledge of personal software packages for clerical and administrative work.
Ability to organize, prioritize, and multitask in a fast-paced environment while maintaining a professional manner.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Provide clerical and administrative services to the Medical Surgical, Orthopedic and Dialysis departments.
Support the Nursing Director and leadership team with unit organization and data.
Schedule staff and maintain and edit employee timecards.
Track equipment and order supplies as needed.
Manage field files and occupational health tracking.
Compile audits and compliance reports.
Submit security requests for system access for team members.
Create onboarding schedules and coordinate new-hire activities.
Maintain records and files and ensure departmental documentation is entered accurately and on time.
Prepare, collate, and distribute reports.
Provide administrative support to department staff while maintaining confidentiality of sensitive information.
Respond to customer inquiries, schedule meetings and appointments, and assist with telephone calls and walk-ins.
Complete recurring and one-time department projects as directed, organizing and prioritizing work.