Clinical Scheduling Specialist - Elderwood Staffing Solutions

Elderwood•Buffalo, NY

10d•Hybrid

About The Position

Elderwood Staffing Solutions (ESS), Elderwood’s internal clinical float pool, is seeking a Clinical Staffing Specialist to coordinate placement of clinical employees across participating skilled nursing and assisted living communities in Western New York. The specialist serves as a central connection point between ESS employees and facilities, balancing facility staffing needs, employee availability, clearance requirements, and scheduling commitments. This is a full-time, hybrid and mobile position based at Elderwood’s corporate office in Williamsville and at participating facilities. Travel will be more frequent during onboarding and will continue as operational needs require. A company laptop is provided. The role follows a regular full-time schedule without a formal on-call rotation, but reasonable flexibility is needed to complete time-sensitive communications and staffing tasks beyond the typical end of the workday when necessary. The position supports staffing across eight Western New York skilled nursing locations and eight assisted living communities. It offers broad exposure to staffing operations and collaboration with clinical employees, facility leaders, Human Resources, and operational partners. The work directly affects staffing stability and continuity of resident care.

Requirements

At least an associate degree.
At least six years of related experience in a fast-paced environment, preferably in staffing, scheduling, or operations.
Proficiency in Microsoft Excel.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.
Reasonable flexibility to complete time-sensitive communications, coverage issues, or active staffing tasks beyond the typical end of the workday when needed.
Ability to manage frequent changes accurately, communicate confidently, work independently from different locations, and take ownership of staffing issues through resolution.

Nice To Haves

A bachelor’s degree is preferred.
Prior experience with scheduling platforms, especially Kronos, is strongly preferred.
Experience in staffing, scheduling, or operations is preferred.

Responsibilities

Serve as the primary scheduling resource for ESS employees and participating facilities.
Coordinate initial assignments after employees complete orientation and receive Human Resources clearance.
Use the master staffing schedule to identify openings that may be filled by full-time and part-time ESS employees.
Compile and distribute open-shift needs weekly and as urgent needs arise.
Prepare and continually revise daily staffing sheets as assignments and facility needs change.
Maintain accurate records of assignments, per diem shift pickups, employee availability, and facility clearances.
Review monthly hours in UKG/Kronos to ensure employees meet scheduling commitments associated with their employment status.
Track attendance and maintain accurate supporting records.
Promptly communicate scheduling changes, open needs, and assignment updates to employees and facility partners.
Travel to participating Western New York facilities as needed, with more frequent travel during onboarding.