Clinical Scheduling Specialist - Elderwood Staffing Solutions

Elderwood•Buffalo, NY

11d•Hybrid

About The Position

Elderwood Staffing Solutions is seeking a highly organized, responsive Clinical Staffing Specialist to coordinate the placement of clinical employees across Elderwood’s skilled nursing and assisted living communities in Western New York. The role connects ESS employees with participating facilities and balances staffing needs, employee availability, clearance requirements, and scheduling commitments. This is a full-time, hybrid and mobile position based at Elderwood’s corporate office in Williamsville and at participating Western New York facilities. Facility travel will be more frequent during onboarding and will continue as operational needs require. A company laptop will be provided. The position follows a regular full-time schedule and has no formal on-call rotation, but reasonable flexibility is required when urgent communications, coverage issues, or active staffing tasks need attention beyond the typical workday. The position supports staffing across eight Western New York skilled nursing locations and eight assisted living communities. It requires regular interaction with residents, coworkers, visitors, and supervisors, and the ability to read, write, speak, and understand English at an intermediate or more advanced level.

Requirements

Associate degree minimum.
At least six years of related experience in a fast-paced environment, preferably in staffing, scheduling, or operations.
Proficiency in Microsoft Excel.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.
Ability to manage frequent changes while maintaining accuracy and follow-through.
Confident communication with clinical employees, facility leaders, and internal partners.
Ability to work independently from different locations and respond flexibly when urgent staffing work requires attention beyond the typical workday.

Nice To Haves

Bachelor’s degree preferred.
Prior experience with scheduling platforms, especially Kronos, strongly preferred.

Responsibilities

Serve as the primary scheduling resource for ESS employees and participating facilities.
Coordinate initial assignments after employees complete orientation and receive Human Resources clearance.
Use the master staffing schedule to identify openings that may be filled by full-time and part-time ESS employees.
Compile and distribute open shift needs weekly and as urgent needs arise.
Prepare and continually revise daily staffing sheets as assignments and facility needs change.
Maintain accurate records of assignments, per diem shift pickups, employee availability, and facility clearances.
Review monthly hours in UKG/Kronos to ensure employees meet scheduling commitments associated with their employment status.
Track attendance and maintain accurate supporting records.
Promptly communicate scheduling changes, open needs, and assignment updates to employees and facility partners.
Build working relationships with clinical employees, facility leaders, Human Resources, and operational partners.
Travel to participating facilities, especially during onboarding, to meet facility partners and understand staffing needs.