Scheduling Staffing Coordinator

Pennant Group•Kennewick, WA
•$24 - $27

About The Position

Columbia River Home Health is seeking a highly organized and dependable Staffing & Intake Coordinator to support smooth operations. The role coordinates clinician schedules and staffing assignments and supports patient intake, referral management, insurance verification, and authorization processes. It monitors workflow tasks and follow-up, works with clinical leadership to resolve scheduling and operational challenges, and serves as a resource for field staff, referral sources, patients, and families. The coordinator also supports admissions, reporting, data tracking, and process improvement while managing competing priorities with accuracy and professionalism. The position is full-time in Kennewick, Washington, with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The listed pay range is $24–$27 per hour.

Requirements

  • Take ownership of work and follow through on commitments.
  • Be dependable, reliable, and highly organized.
  • Enjoy creating structure, tracking details, and keeping processes moving.
  • Prioritize competing demands while maintaining accuracy.
  • Communicate professionally and effectively.
  • Take initiative and look for solutions rather than waiting for direction.
  • Build positive working relationships with staff, patients, and referral partners.
  • Thrive in a fast-paced environment where no two days are exactly the same.
  • Take pride in delivering consistently high-quality work.

Nice To Haves

  • Experience in healthcare scheduling, staffing in a home health or hospice agency, or a similar healthcare environment.
  • Strong customer service and communication skills.
  • Ability to manage multiple workflows simultaneously.
  • Experience with insurance verification and authorization processes.
  • Strong computer skills and the ability to quickly learn new software.
  • Experience coordinating schedules, workloads, or staffing assignments.

Responsibilities

  • Coordinate clinician schedules and staffing assignments.
  • Support patient intake, referral management, insurance verification, and authorization processes.
  • Monitor workflow tasks and ensure timely follow-up.
  • Work with clinical leadership to resolve scheduling and operational challenges.
  • Serve as a resource for field staff, referral sources, patients, and families.
  • Manage multiple priorities while maintaining accuracy and attention to detail.
  • Identify gaps, propose solutions, and help improve processes.
  • Maintain professional communication with internal and external partners.
  • Support a smooth admission process for new patients.
  • Assist with reporting, data tracking, and operational follow-up.

Benefits

  • Medical, dental, and vision coverage with HSA and FSA options.
  • Free telehealth programs for convenient access to care.
  • Paid holidays, paid sick leave, and PTO.
  • 401(k) with company match.
  • Company-paid life insurance and AD&D coverage.
  • Employee Assistance Program (EAP).
  • Emergency fund access and employee referral bonus opportunities.
  • A fun, collaborative, and supportive team environment.
  • Comprehensive training, mentorship, and tuition reimbursement opportunities for professional growth.
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