Staffing and Scheduling Coordinator

HCA Healthcare•San Antonio, TX

About The Position

The Staffing and Scheduling Coordinator coordinates staffing for one or more hospitals within Methodist Health Systems on a per-shift basis, with shift changes at 7 a.m. and 7 p.m. The coordinator balances and distributes nursing resources across units to support appropriate safe staffing, subject to Nurse Administrator approval, and communicates with the Nurse Administrator, Patient Placement Center, contract labor providers, Nurse Directors, and Charge Nurses to make staffing decisions. The role includes reviewing schedules and staffing needs, booking nurses, tracking time and attendance, verifying nursing unit schedules, and using scheduling and staffing software during the shift. The coordinator also handles visitor and caller inquiries, relays absence calls, coordinates sitter coverage, and supports the Nurse Administrator as needed.

Requirements

  • High school graduate or GED.
  • Experience in a medical setting with medical terminology.

Responsibilities

  • Follow and maintain staffing and scheduling policies and processes to ensure adequate staffing throughout facilities.
  • Communicate with leaders and staffing partners, including Senior Leaders, Patient Placement, Nurse Directors, Charge Nurses, Resource Pool, and Contingency Staff.
  • Receive calls from supplemental staffing pool nurses and schedule them for shifts.
  • Review OneStaff schedules to assess coverage for the upcoming shift.
  • Prepare a shift-staffing sheet for the next shift showing coverage and census.
  • Verify pre-booked staff against the unit schedule for the following shift and maintain the Supplement Staffing Pool schedule.
  • Communicate assignments to Resource Team and Contingency staff.
  • Greet visitors and callers, answer inquiries, direct them to the appropriate person, and relay messages professionally.
  • Document and relay sick or absent calls to the appropriate personnel, including the nursing unit and Nurse Administrator.
  • Coordinate sitter case coverage according to facility criteria and assist family members in obtaining private-duty sitters through agencies.
  • Maintain competency with OneStaff scheduling, Tele-Tracking projected census, and StaffRx orders and confirmations; run reports and make edits as needed.
  • Support the Nurse Administrator as necessary.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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