Clinical Specialist | Urology - Sacral Neuromodulation | Denver, CO
About The Position
Boston Scientific is seeking a driven, reliable, and experienced Clinical Specialist to help the Area meet sales and patient service objectives by providing technical, educational, operational, and sales support. The role supports Axonics sacral neuromodulation products and therapies, serving customers and patients through clinical case coverage, education, troubleshooting, follow-up, and account support. The position requires regional travel, including up to 50% travel with some overnight travel in and out of market. Work hours support case coverage and may vary from week to week; some patient calls may occur after hours and on weekends.
Requirements
- High school diploma.
- Willingness to travel regionally to support clinical needs.
- Confidence and professionalism in high-stakes clinical environments, including operating rooms and clinics.
- Minimum of 3 years of clinical experience in the medical device industry or minimum of 5 years of clinical experience in urology as a registered nurse (RN).
- Highly motivated and target-driven, with a proven track record.
- Excellent communication and negotiation skills.
- Prioritization, time-management, and organizational skills.
- Ability to create and deliver presentations tailored to audience needs.
- Relationship-management skills and openness to feedback.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Establish, develop, and maintain positive business relationships with customers and patients.
- Provide clinical support during surgeries, troubleshooting, and follow-ups in hospitals and clinics.
- Use clinical expertise and market and product knowledge to advance growth opportunities.
- Provide exceptional customer service.
- Educate customer staff on technical matters relating to Axonics products and therapies.
- Complete patient care documentation in the Axonics Patient Care Management (PCM) system.
- Make and receive patient calls and texts through the Axonics PCM system, including some after-hours and weekend calls.
- Partner with the Area Director and Territory Managers to understand market dynamics, customer needs, and the value of Axonics products and solutions to patients.
- Contribute to quarterly goals associated with Area and national initiatives.
- Assist with education and training of new employees.
- Manage inventory for case coverage and trunk stock.
- Resolve customer problems and complaints to maximize satisfaction.
- Coordinate sales and marketing efforts with team members and other departments.
- Visit accounts regularly to replenish literature and maintain relationships with office staff.
- Work with Territory Managers to drive sales growth in target accounts and key areas.
- Participate in territory sales growth activities, including customer lunch-and-learns, community education sessions, Advanced Practitioner seminars, quarterly business reviews, and other approved activities.
- Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends, and maintain clinical, market, and product knowledge.
- Complete assigned training in a timely manner and continuously improve through feedback.
- Manage personal expenses under company policy and submit monthly reports in Concur.
- Maintain appropriate credentials for hospital systems in the area.
Benefits
- Core and optional benefits are offered; details are available at www.bscbenefitsconnect.com.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
