Clinical Specialist, Peripheral Nervous System (PNS) - Northern Manhattan, NY

Medtronic • New York, NY

1d • $76,000 - $114,000

About The Position

The Clinical Specialist, Peripheral Nervous System (PNS) provides technical, clinical, and educational support to the Sales team for SPR peripheral nerve stimulation products. This field-based role covers Northern Manhattan and reports to a District Manager, with day-to-day instruction from sales representatives. The specialist supports patient selection, device use and troubleshooting, implantation experiences, follow-up care, customer education, and sales activities. The role may occasionally involve cases outside the assigned territory or work outside normal business hours.

SPR, now part of Medtronic, develops minimally invasive pain therapies. Its SPRINT® PNS System provides short-term peripheral nerve stimulation therapy intended to support sustained pain relief for up to three months after treatment.

The specialist works with patients, physicians, nurses, administrators, sales representatives, and internal teams; provides product demonstrations and training; and maintains product knowledge, account access requirements, documentation, and compliance. The position requires a bachelor's degree and at least two years of relevant experience, or an advanced degree with no experience, plus a valid driver's license, a good driving record, and active vehicle insurance.

The U.S. base salary range is $76,000–$114,000, with a Sales Incentive Plan opportunity. Eligible regular employees receive benefits and compensation programs including health, dental, and vision insurance, retirement plans, paid time off, paid holidays, and other offerings described in the posting.

Requirements

• Bachelor's degree and a minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience.
• Valid driver's license, good driving record, and active vehicle insurance policy.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

• Prior experience in an Operating Room.
• At least 2 years of patient experience in a clinical environment.
• Experience working with pain patients.
• Neuromodulation experience.

Responsibilities

• Serve as the primary clinical support resource for patient selection, basic troubleshooting, device utilization, and patient follow-up for company products.
• Attend patient device implants and follow up with patients to support a successful implantation experience.
• Educate external staff on bandage changes and product specifications.
• Provide timely product follow-up and support to patients, physicians, and other staff.
• Respond to customer needs and product complaints by developing feasible solutions or collaborating with SPR team members.
• Meet with existing and potential clients alongside sales representatives to identify clinical needs, goals, and constraints and demonstrate how company products may help.
• Ensure facilities have clinical literature and other marketing collateral.
• Support industry conferences, exhibits, and labs as directed.
• Maintain working knowledge of SPR products, competitive devices, and new or competitive neuromodulation techniques.
• Maintain effective communication with personnel, customers, and Medtronic employees.
• Establish relationships with patients, physicians, nurses, administrators, sales representatives, and internal account-support teams.
• May conduct or coordinate in-person and remote education and training for physicians and hospital or clinic personnel, including one-on-one in-services, staff education programs, seminars, and workshops.
• Complete administrative tasks, including timely patient documentation and data collection in Salesforce.
• Remain current with third-party accreditation requirements to ensure access to each account.
• Comply with all aspects of the Corporate Compliance Program.
• Provide positive and constructive peer-to-peer guidance.
• May occasionally assist with cases outside the assigned geographic territory.
• May work outside normal business hours.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan opportunity for significant incentive compensation based on achieving or exceeding goals.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and Simple Steps global well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement subject to IRS earning minimums; and Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level