Clinical Specialist, Peripheral Nervous System (PNS) - Milwaukee, WI

Medtronic•Milwaukee, WI

1d•$76,000 - $114,000•Onsite

About The Position

The PNS Clinical Specialist provides technical, clinical, educational, and training support to the Sales team for SPR products. The role supports patient and customer demonstrations and training, patient follow-up, lead generation, and client relationship development. It is a field-based position covering Milwaukee, Wisconsin, reporting to a District Manager and taking day-to-day instruction from sales representatives. The specialist serves as a clinical resource for patient selection, troubleshooting, device use, and follow-up; attends patient device implants; educates external staff; and responds to patient, physician, and customer needs. The role also supports sales activity, account education, conferences and exhibits, product documentation, and compliance requirements. Occasional support outside the assigned territory and work outside normal business hours may be required.

Requirements

Bachelor's degree and at least 2 years of relevant experience, or an advanced degree with 0 years of experience.
Valid driver's license, good driving record, and active vehicle insurance policy.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Prior experience in an operating room.
At least 2 years of patient experience in a clinical environment.
Experience working with pain patients.
Neuromodulation experience.

Responsibilities

Serve as the primary clinical support resource for patient selection, basic troubleshooting, product utilization, and patient follow-up.
Attend patient device implants and conduct follow-up to support a successful implantation experience.
Educate external staff on bandage changes and product specifications.
Provide timely product follow-up and support to patients, physicians, and other staff.
Respond to customer needs and product complaints by developing feasible solutions or collaborating with SPR team members.
Meet with existing and potential clients alongside sales representatives to identify clinical needs, goals, and constraints and demonstrate how products may help.
Ensure facilities have clinical literature and other marketing materials.
Support industry conferences, exhibits, and labs as directed.
Maintain knowledge of SPR products, competitive devices, and new or competing neuromodulation techniques.
Maintain effective communication with personnel, customers, and Medtronic employees.
Establish relationships with patients, physicians, nurses, administrators, sales representatives, and internal account-support teams.
As needed, educate and train physicians and hospital or clinic personnel through individual in-services, staff education programs, seminars, workshops, and remote training.
Complete administrative tasks, including timely patient documentation and data collection in Salesforce.
Maintain current third-party accreditation requirements to ensure access to each account.
Comply with all aspects of the Corporate Compliance Program.
Provide constructive peer guidance.
Occasionally assist with cases outside the assigned geographic territory, as needed.
Work outside normal business hours when required.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan opportunity for significant incentive compensation based on achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.