Clinical Specialist, Peripheral Nervous System (PNS) - North Houston, TX

Medtronic • Houston, TX

1d • $76,000 - $114,000

About The Position

The Clinical Specialist, Peripheral Nervous System (PNS) provides technical, clinical, and educational support to the Sales team for SPR products, including the SPRINT® PNS System. The role supports patient selection, device use and troubleshooting, patient follow-up, product demonstrations, and training for patients and healthcare staff. It also helps sales representatives identify and address customer clinical needs and maintain strong client relationships.

This is a field-based position covering North Houston. The specialist reports to a District Manager and receives day-to-day instruction from sales representatives. The role involves attending patient device implants, supporting patients and clinicians, providing education, maintaining product and competitive knowledge, and completing patient documentation and data collection. Occasional assistance outside the assigned territory and work outside normal business hours may be required.

Requirements

• Bachelor's degree and a minimum of 2 years of relevant experience, or an advanced degree with 0 years of experience.
• Valid driver's license, good driving record, and active vehicle insurance policy.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

• Prior experience in an Operating Room.
• At least 2 years of patient experience in a clinical environment.
• Experience working with pain patients.
• Neuromodulation experience.

Responsibilities

• Serve as the primary clinical resource for patient selection, basic troubleshooting, device utilization, and patient follow-up for company products.
• Attend patient device implants and follow up with patients to support a successful implantation experience.
• Educate external staff on bandage changes and other product-related specifications.
• Provide timely product follow-up and support to patients, physicians, and other staff.
• Respond to customer needs and product complaints by developing feasible solutions or collaborating with SPR team members.
• Meet with existing and potential clients alongside sales representatives to understand clinical needs, goals, and constraints, and demonstrate how company products may help.
• Ensure facilities have clinical literature and other marketing collateral.
• Support industry conferences, exhibits, and labs as directed.
• Maintain working knowledge of SPR products, competitive devices, and new or competing neuromodulation techniques.
• Maintain effective communication with personnel, customers, and other Medtronic employees.
• Build relationships with patients, physicians, nurses, administrators, sales representatives, and internal account-support teams.
• May conduct or coordinate in-person and remote training for physicians and hospital or clinic personnel, including one-on-one in-services, staff education programs, seminars, and workshops.
• Complete administrative work, including timely patient documentation and data collection in Salesforce.
• Remain current with third-party accreditation requirements to ensure access to each account.
• Comply with all aspects of the Corporate Compliance Program.
• Provide positive and constructive peer-to-peer guidance.
• May occasionally assist with cases outside the assigned geographic territory.
• May work outside normal business hours.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan opportunity for significant incentive compensation based on achieving or exceeding goals.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and Simple Steps global well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement subject to IRS earning minimums; and Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level