Surgery Scheduler - Full Time

Nebraska Orthopaedic Center•Lincoln, NE

22h

About The Position

Nebraska Orthopaedic Center is seeking a full-time Clinical Scheduler to coordinate patient appointments, surgeries, and admissions. The typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., though schedules may vary depending on department needs. The role supports physicians, clinical staff, patients, hospitals, surgery centers, and referring offices by managing calendars, surgical arrangements, patient communications, and related documentation. Regular and reliable attendance is an essential function of the job. Duties may vary according to scheduler assignments and may include attending out-of-town clinics, helping train scheduling staff, and serving as a backup for other schedulers or reception staff. Management may assign or reassign duties and responsibilities at any time.

Requirements

High school diploma or GED.
One year of work experience.
Basic knowledge of medical terminology.

Nice To Haves

Work experience in a medical office setting.
Scheduling experience in a healthcare setting.
Experience with surgical scheduling.

Responsibilities

Schedule, coordinate, and reschedule patient appointments, surgeries, and admissions.
Maintain provider calendars and adjust schedules as needed.
Coordinate surgical cases with hospitals, surgery centers, and assistants.
Verify insurance requirements and determine appropriate surgery locations.
Arrange patient education appointments and send new-patient information packets.
Answer incoming calls, screen inquiries, and provide accurate information in a friendly, professional manner.
Notify patients of surgery dates, appointment details, and pre-operative requirements.
Communicate necessary updates to physicians, clinical staff, and other team members.
Maintain patient confidentiality and follow HIPAA guidelines.
Enter and update patient information in the EMR system.
Prepare and send diagnostic orders, physical therapy scripts, and referral documents as needed.
Assist with developing or updating scheduling templates.
Type and update patient data, diagnostic information, and surgical details in charts.
Attend required meetings and participate in committees as requested.
Attend out-of-town clinics with providers and assist with patient check-in and check-out, as applicable.
Help train scheduling staff in processes and workflow, as applicable.
Provide backup for fellow schedulers or reception staff, as applicable.
Contact referring offices for notes or records related to upcoming visits, as applicable.
Schedule appointments with outside physician offices as required.
Assist with PA scheduling as needed.
Determine whether insurance pre-certification is needed and schedule a history and physical, if needed.