Surgery Scheduler, Full-Time Day

Prisma Health•Columbia, SC

2d•Onsite

About The Position

The Surgery Scheduler schedules patient surgeries and/or pre-assessment appointments and retrieves insurance authorizations and referrals. The role may document demographic, coding, billing, payor source, and other required information, and may maintain or update physician schedules. The scheduler coordinates surgeries and information with other physician offices, assembles patient charts, answers patients’ questions about surgery and testing, and validates documentation for scheduling verification and authorizations. The role communicates with physicians and department staff, supports customer service targets, and follows policies and procedures while meeting departmental budget goals. Other duties may be assigned.

Requirements

Two years of related work experience.
Customer-oriented service skills.
Computer and word-processing skills.

Nice To Haves

High school diploma, GED, or equivalent preferred.
Healthcare industry experience preferred.
Knowledge of medical terminology preferred.

Responsibilities

Schedule patient surgeries and/or pre-assessment appointments.
Retrieve insurance authorizations and referrals.
Document demographic, coding, billing, payor source, and other required information as needed.
Maintain or update physician schedules as needed.
Coordinate surgeries and information with other physician offices.
Assemble patient charts and answer patients’ questions regarding surgery and testing.
Ensure customer service targets are achieved.
Validate documentation for scheduling verification and authorizations.
Communicate with physicians and department staff to accomplish assigned duties.
Execute policies and procedures that guide and support service provision while meeting departmental budget goals.
Perform other duties as assigned.