Clinical Sales Specialist, Spine (Raleigh, NC) – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine • Raleigh, NC

2d • Onsite

About The Position

The Clinical Sales Specialist supports the Raleigh, North Carolina territory and advances sales of DePuy Synthes orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. The role includes independently covering surgical cases, supporting surgeons, managing billing and purchase orders, coordinating logistics, and maintaining equipment and assets. The position works under close management supervision and in close partnership with Sales Consultants.

DePuy Synthes Spine offers a comprehensive portfolio of spinal care solutions for simple to complex spine disorders, using traditional and minimally invasive techniques. The role contributes to the company’s work delivering clinical and economic value to surgeons and healthcare systems.

Requirements

• Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recent transition from active military duty.
• Ability to work in a laboratory and operating-room environment.
• Valid U.S.-issued driver’s license.
• Ability to travel, which may include weekend and overnight travel.
• Residence in or willingness to relocate to the assigned territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
• Experience in data analysis and excellent problem-solving skills.
• Results orientation and sense of urgency, including ability to meet tight timelines.
• Internal and external customer focus.
• Ability to work independently and autonomously, as well as within a matrix and team structure.
• High attention to detail.
• Ability to understand, interpret, communicate, and work in a complex environment.
• Understanding of human anatomy and physiology.

Nice To Haves

• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
• Preferred skills listed in the posting include agility jumps, AI judgement integration, business behavior, business savvy, B2B marketing, communication, customer analytics, customer centricity, customer experience management, execution focus, product knowledge, relationship building, revenue management, sales platforms, sales projections, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

• Independently guide and assist surgeons in the operating room by providing clinical and technical support during orthopedic surgical cases.
• Represent the company at surgeries and provide direct customer support, ensuring proper equipment is available and functioning.
• Troubleshoot and use independent judgment to respond to physician needs and customer requests; manage hospital billing and create and close purchase orders.
• Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
• Prepare sales reports and other required documents.
• Provide consultation to Operating Room and Sterile Processing Department teams.
• Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
• Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
• Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level