Clinical Sales Specialist, Spine (Charlotte, NC) – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine • Charlotte, NC

1d • Onsite

About The Position

Johnson & Johnson MedTech is seeking a Clinical Sales Specialist to support the Charlotte, North Carolina territory within DePuy Synthes Spine. The role advances sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms, including independent coverage of surgical cases, billing and purchase-order management, logistics, and asset management. The specialist works under close management supervision and in close partnership with Sales Consultants.

DePuy Synthes Spine provides spinal care solutions for a range of spine disorders using traditional and minimally invasive techniques. The Clinical Sales Specialist supports surgeons and healthcare customers by helping ensure appropriate equipment is available and functioning, providing operating-room and sterile-processing consultation, and supporting product availability and service quality across the assigned area.

Requirements

• Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recent transition from active military duty.
• Ability to work in a laboratory or operating-room environment.
• Valid driver's license issued in the United States.
• Ability to travel, which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the assigned territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business-acumen skills.
• Experience in data analysis and excellent problem-solving skills.
• Results orientation and a sense of urgency, including the ability to meet tight timelines.
• Internal and external customer focus.
• Ability to work independently and autonomously, as well as within a matrix and team structure.
• High level of attention to detail.
• Demonstrated ability to understand, interpret, communicate, and work in a complex environment.
• Understanding of human anatomy and physiology.

Nice To Haves

• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

Responsibilities

• Independently guide and assist surgeons in the operating room by providing clinical and technical support during orthopedic surgical cases.
• Advance DePuy Synthes sales by serving as the sole Company representative providing direct customer support, attending surgeries, and ensuring proper equipment is available and functioning.
• Troubleshoot and use independent judgment to respond to physician needs and customer requests; manage hospital billing and create or close purchase orders.
• Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
• Prepare sales reports and documents as required.
• Provide consultation to operating rooms and Sterile Processing Departments.
• Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
• Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high quality standards.
• Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level