About The Position

The Clinical Sales Specialist supports the Pensacola, Florida territory and advances sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. The role includes independently covering surgical cases, supporting surgeons, managing billing and purchase orders, coordinating logistics, and tracking and deploying equipment and assets. The specialist works under close management supervision and in close partnership with Sales Consultants. This position is part of Johnson & Johnson MedTech Orthopaedics and supports DePuy Synthes/Mitek Sports Medicine. The work involves providing clinical and technical support during orthopedic procedures, ensuring equipment is available and functioning, consulting with operating room and sterile processing department staff, and sharing customer and market insights to improve solutions and support sales growth.

Requirements

  • Bachelor’s degree, associate degree, or medical certification (such as CST or PT) and at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recent transition from active military duty.
  • Ability to work in a laboratory and operating room environment.
  • Valid driver's license issued in the United States.
  • Ability to travel, which may include weekends and overnight stays.
  • Residence in or willingness to relocate to the assigned territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
  • Experience in data analysis and excellent problem-solving skills.
  • Results orientation and sense of urgency, with the ability to meet tight timelines.
  • Internal and external customer focus.
  • Ability to work independently and autonomously.
  • Ability to work in a matrix and team structure.
  • High level of attention to detail.
  • Ability to understand, interpret, communicate, and work in a complex environment.
  • Understanding of human anatomy and physiology.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
  • Attend surgeries as the sole Company representative, provide direct customer support, and ensure proper equipment is available and functioning.
  • Troubleshoot and use independent judgment to respond to physician needs and customer requests.
  • Manage hospital billing and create and close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
  • Prepare sales reports and other required documents.
  • Provide consultation to operating room and Sterile Processing Department staff.
  • Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
  • Keep promotional materials presentable.
  • Ensure DePuy Synthes services and offerings meet high quality standards.
  • Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.
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