Sales Associate, Trauma (St. Petersburg, FL) – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson•St. Petersburg, FL

9d•Onsite

About The Position

Johnson & Johnson MedTech – Orthopaedics is hiring a Sales Associate to support the St. Petersburg, Florida territory. DePuy Synthes Trauma offers solutions for treating simple to complex trauma injuries using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and procedures, maintains a high level of customer service, sales logistics, technical expertise, and product knowledge, and supports sales objectives, case coverage, and surgeon and account relationships within the territory. The role may also involve offering or selling the breadth of the portfolio, services, and solutions for assigned accounts. The position supports surgeons in the operating room, helps ensure equipment is available and performing properly, and provides consultation to operating rooms and sterile processing departments. It also supports customer retention and product conversions, territory sales and market-share goals, equipment deployment, customer satisfaction, and communication of market and procedural insights to relevant teams. The role requires work in a lab or operating-room environment and travel that may include weekends and overnight stays.

Requirements

Bachelor’s degree, or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; alternatively, at least 4 years of professional and/or related experience; or recent transition from Active Military Duty.
Ability to work in a lab or operating-room environment.
Valid U.S.-issued driver’s license.
Ability to travel, which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
Efficient, organized, self-motivated, positive, and proactive approach.

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Preferred skills listed: Account Management, Business Behavior, Collaboration, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, and Vendor Selection.

Responsibilities

Support existing customers and help penetrate accounts further, while supporting product conversions with new customers.
Help attain established sales goals, including territory market-share objectives.
Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
Guide and assist surgeons in the operating room using clinical and product knowledge.
Present and demonstrate DePuy Synthes products and support their proper utilization.
Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
Provide consultation to Operating Room and Sterile Processing Department customers.
Troubleshoot and provide technical assistance; handle customer requests and manage hospital billing and purchase orders.
Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
Prepare required sales reports and documents.
Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high quality standards.
Focus on customer satisfaction and retention and improve customer understanding of DePuy Synthes’s value proposition and solutions.
Differentiate DePuy Synthes products from competitors by providing customers with relevant insights.