Sales Associate, Trauma (St. Petersburg, FL) – Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech – Orthopaedics is seeking a Sales Associate to support its St. Petersburg, Florida territory. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a broad orthopaedics portfolio, including trauma solutions for injuries ranging from simple to complex, using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and procedures, maintaining a high level of customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers surgical cases, and manages surgeon and account relationships within a geographic territory. It may also involve offering or selling the portfolio of products, services, and solutions to assigned accounts.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid U.S.-issued driver’s license.
- Ability to travel, which may include weekend and overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive approach.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Account management, business behavior, collaboration, commission accounting, cultural competence, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.
Responsibilities
- Assist the sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help achieve established sales goals, including market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and ensure their proper utilization.
- Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to operating rooms and Sterile Processing Departments.
- Troubleshoot and provide technical assistance; handle customer requests; manage hospital billing; and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare sales reports and other required documents.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure services and offerings meet quality standards.
- Promote customer satisfaction and retention and improve customers’ understanding of DePuy Synthes’ value proposition and solutions.
- Differentiate DePuy Synthes products from competitors by providing customers with distinctive insights.
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What This Job Offers
Job Type
Full-time
