Clinical Sales Specialist, Trauma (Altoona, PA) – Johnson & Johnson MedTech - Orthopaedics
About The Position
The Clinical Sales Specialist supports the Altoona, Pennsylvania territory and advances sales of DePuy Synthes orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. The role includes independent coverage of surgical cases, management of billing and purchase orders, logistics, and asset management. The specialist works under close management supervision and in close partnership with Sales Consultants. DePuy Synthes Trauma provides solutions for treating a range of trauma injuries using traditional and minimally invasive techniques. The specialist supports surgeons and healthcare customers by ensuring the availability and proper functioning of equipment, providing operating room and sterile processing consultation, and maintaining high service and quality standards. The position requires working in a lab or operating room and travel that may include weekends and overnight stays.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recently transitioned from Active Military Duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver's license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the assigned territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Experience in data analysis and excellent problem-solving skills.
- Results orientation and sense of urgency, including ability to meet tight timelines.
- Internal and external customer focus.
- Ability to work independently and autonomously, as well as within a matrix and team structure.
- High attention to detail.
- Ability to understand, interpret, communicate, and work in a complex environment.
- Understanding of human anatomy and physiology.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Responsibilities
- Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
- Advance DePuy Synthes sales as the sole Company representative providing direct customer support, attending surgeries, and ensuring the proper equipment is available and functioning.
- Troubleshoot and use independent judgment to respond to physician needs and customer requests; manage hospital billing and create or close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
- Prepare sales reports and documents as required.
- Provide consultation to operating rooms and sterile processing departments.
- Maintain and track equipment and assets, and deploy them effectively throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
