Clinical Sales Specialist, Spine (Raleigh, NC) – Johnson & Johnson MedTech - Orthopaedics
About The Position
The Clinical Sales Specialist supports the Raleigh, North Carolina territory and advances sales of DePuy Synthes Spine orthopedic surgical products. The role provides clinical and logistical expertise in hospitals and operating rooms, including independent coverage of surgical cases, management of billing and purchase orders, logistics, and asset management. The specialist works under close management supervision and in close partnership with Sales Consultants. DePuy Synthes Spine offers spinal care solutions for simple to complex spine disorders using traditional and minimally invasive techniques. The position involves guiding and assisting surgeons during procedures, supporting customers, ensuring equipment availability and functionality, and coordinating instruments, implants, and equipment across the assigned area.
Requirements
- Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus a minimum of 2 years of professional and/or relevant experience; alternatively, a minimum of 4 years of professional and/or relevant experience; or recently transitioned from Active Military Duty.
- Ability to work in a laboratory and operating room environment.
- Valid U.S.-issued driver’s license.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the assigned territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Experience in data analysis and excellent problem-solving skills.
- Results orientation and sense of urgency, with the ability to meet tight timelines.
- Internal and external customer focus.
- Ability to work independently and autonomously, as well as in a matrix and team structure.
- High attention to detail.
- Ability to understand, interpret, communicate, and work in a complex environment.
- Understanding of human anatomy and physiology.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Responsibilities
- Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
- Advance DePuy Synthes sales as the sole Company representative providing direct customer support, attending surgeries, and ensuring proper equipment is available and functioning.
- Troubleshoot and use independent judgment to respond to physician needs and customer requests; manage hospital billing and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
- Prepare required sales reports and documents.
- Provide consultation to Operating Room and Sterile Processing Department personnel.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable.
- Ensure DePuy Synthes services and offerings meet quality standards.
- Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
