Clinical Sales Specialist, MCS - DC/NJ/PHL

Teleflex•Washington DC, DC

19h•$120,000 - $145,000•Remote

About The Position

The Clinical Sales Specialist promotes the safe and effective use of Teleflex’s MCS products and helps drive sales revenue through sales execution, case coverage, installation training for IABC/IABP, and ongoing customer education. The role supports customers and clinicians in Interventional Cardiology, Cardiac Operating Rooms, and Critical Care across the assigned geographic area, working to drive product evaluations, adoption, and use. The specialist provides clinical and sales support to physicians, nurses, perfusionists, and other medical personnel; develops relationships with medical staff; and works with regional sales colleagues and cross-functional teams to support sales goals, customer experience, and market insight. The position requires extensive travel, hospital and medical-facility access, and the ability to provide 24-hour IABP support-line coverage. Expected travel is listed as more than 50%, with a separate travel requirement of 90%.

Requirements

Bachelor’s degree preferred; an Associate’s degree and at least 3 years of cardiac experience may be accepted in lieu of a Bachelor’s degree.
Experience in Adult Cardiac/Cardiovascular Intensive Care is mandatory.
Excellent customer service and presentation skills, with effective verbal and written communication abilities.
Ability to handle difficult conversations and situations.
Self-directed, with the ability to work independently.
Ability to work in a fast-paced, high-growth environment and manage multiple projects concurrently.
Strong problem-solving and analytical skills.
Excellent organizational skills.
Proficiency with computer technology, Microsoft Office tools, and CRM software and platforms.
Ability and willingness to travel extensively, domestically and/or internationally; the posting states up to 75%+ and separately lists 90% travel required.
Valid driver’s license, satisfactory driving record, and properly insured motor vehicle.
Ability to carry a detail bag weighing up to 20 lbs. and lift equipment weighing up to 30 lbs.
Ability to stand and/or walk in hospitals or at meetings for 6–10 hours per day, up to five days per week.
Ability to establish and maintain vendor credentials to enter and work in hospitals and other medical facilities as required.
Depending on customer or site requirements, ability to obtain COVID-19 vaccination may be required for vendor credentials.

Nice To Haves

Experience with MCS is strongly preferred.
Previous industry sales experience is preferred.
Previous industry clinical experience is strongly preferred.

Responsibilities

Promote and sell MCS products.
Communicate clinically differentiated product features, benefits, and technology using approved selling tools.
Conduct product demonstrations and in-services to educate physicians, nurses, perfusionists, and other medical personnel on safe and effective product use.
Train customers on proper use of Intra-Aortic Balloon Pump/Catheter products according to each IFU and Operator’s Manual.
Provide case coverage for physicians conducting product evaluations as they become consistent users and customers.
Cover the 24-hour IABP support line.
Develop and implement a proactive sales plan with the Regional Sales Manager and team members to achieve sales goals and improve customer experience.
Work with the Regional Sales Manager, Sales Representatives, and Associate Sales Representatives to evaluate business conditions and sales trends.
Provide field intelligence to Marketing, R&D, and Clinical Medical Affairs on competitive products, market activity, clinical support techniques, customer preferences, and product features.
Demonstrate comprehensive product knowledge and apply sales techniques in clinical settings.
Provide sales support for conferences, Society meetings, and other marketing events.
Work in Interventional Cardiology, Cardiac Operating Rooms, or Critical Care to drive product evaluations, adoption, and use throughout the assigned geographic area.
Facilitate resolutions to customer questions or complaints and involve Clinical Medical Affairs when appropriate.
Build relationships with medical staff.
Complete reports and administrative tasks, including expense reports, competitive updates, and Salesforce.com entries.
Manage time and asset costs effectively.
Report off-label inquiries to Clinical Affairs according to current protocols.
Comply with Teleflex’s Code of Conduct and company policies, rules, procedures, and standards.