Clinical Specialist, CRM- NJ
About The Position
The Clinical Specialist supports Medtronic’s Cardiac Rhythm Management (CRM) portfolio of implantable pacing, defibrillation, and remote monitoring technologies. The position provides clinical expertise, technical support, customer education, and operational assistance across assigned customer accounts, partnering with physicians, clinicians, hospital staff, and internal sales teams to support therapy adoption, patient management, customer service, and territory objectives. This is a field-based role supporting the New Jersey territory. The employee must reside within the assigned geography and regularly travel to hospitals, clinics, and customer accounts; travel is approximately 80%. Weekend, holiday, and occasional after-hours coverage is required to support customer and patient needs.
Requirements
- High school diploma and 6+ years, associate's degree and 4+ years, or bachelor's degree and 2+ years of experience in healthcare, field sales, or roles using complex mathematics, mechanical concepts, science, or computing.
- Valid driver's license with a driving record that meets company standards.
- Active auto insurance and ability to travel extensively within the assigned territory.
- Ability to support weekend, holiday, and occasional after-hours customer coverage.
- Ability to meet vendor credentialing requirements.
- For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- Bachelor's degree in Nursing, Life Sciences, or Biomedical Engineering.
- 2+ years of experience in a Cath Lab, Electrophysiology Lab, cardiology clinic, or hospital-based cardiology setting.
- Knowledge of medical terminology and the medical device industry.
- Experience with Microsoft Office applications and Salesforce.com.
- Experience supporting cardiac rhythm management, electrophysiology, or implantable cardiac device therapies.
Responsibilities
- Provide clinical and technical support for CRM devices and therapies, including device interrogations, system checks, implants, and troubleshooting.
- Support physicians and clinical staff during procedures and follow-up care involving CRM technologies.
- Educate healthcare professionals and field partners on CRM products, therapies, and patient management solutions.
- Coordinate territory operations, including patient documentation, inventory management, equipment readiness, and coverage logistics.
- Partner with sales representatives and leadership to identify customer needs and support territory objectives.
- Monitor market activity and competitive trends and share customer feedback with internal stakeholders.
- Maintain expertise in CRM products, therapies, software platforms, and emerging technologies through ongoing training and development.
- Travel throughout the assigned territory to support customer clinics, hospitals, meetings, and case coverage activities.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Global well-being program (Simple Steps)
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Sales Incentive Plan (SIP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
