Clinical Specialist CRM - Charlottesville, VA

Medtronic•Charlottesville, VA

6d•$72,000 - $90,000•Onsite

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer-service objectives. The role supports the Charlottesville territory; candidates must reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record meeting company standards are required. The CRM portfolio includes therapies and technologies for pacing, defibrillation, and remote monitoring. This position supports customer clinics, hospitals, and business meetings across the territory, with extensive travel and independent driving approximately 80% of the time. It includes physical work such as lifting, sitting, standing, walking, bending, stooping, and squatting, as well as working in clinical environments with exposure to eye protection, infectious disease, and radiation. The employee may wear 7–9 pounds of lead for extended periods and use computers and mobile devices. The role requires applying knowledge gained through comprehensive CRM field training to support devices and therapies, educate customers and colleagues, coordinate operational needs, and contribute to sales objectives and patient outcomes. Medtronic offers a competitive salary and flexible benefits package. The stated U.S. salary range is $72,000–$90,000, and the position is eligible for a Sales Incentive Plan.

Requirements

High school diploma and at least 6 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; OR an associate degree and at least 4 years of such experience; OR a bachelor’s degree and at least 2 years of such experience.
Reside within the assigned Charlottesville territory.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Have a valid driver’s license, active auto insurance, and a driving record that meets company standards.
Meet the physical demands of the position, including lifting up to 40 pounds, prolonged standing and walking, and working while wearing lead protection.
For a baccalaureate degree earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Bachelor’s degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as Salesforce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, remain organized, and meet deadlines.

Responsibilities

Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, and troubleshooting.
Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment, maintaining programmer software, and assisting with daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Stay current on new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings; drive independently approximately 80% of the time.
Meet physical requirements including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regularly bending, stooping, squatting, and maintaining balance.
Work in clinical environments involving eye protection, infectious-disease and radiation exposure, and extended use of 7–9 pounds of lead.